-
December 2023 by Diana Cruz
Best beauty supply store in Poinciana
-
November 2023 by Marissa Daniels
Not as welcomed as Haines city store .
-
October 2023 by Wedencise Lubin Motivational Speaker
Do not go here !Not clean and outrageous prices compared to Elegant Beauty.3 times the prices, 4 times the prices and also very weird unsettling vibes. Unprofessional
-
July 2023 by Essie Maldonado
Horrible!!! Visited for the first time two weeks ago the one in bvl by Ross.. told the Asian lady there how happy l was they opened one five min from my house instead of driving to Michigan Ave to the beauty store there... told her i'd be bringing my two daughters with me next time which l did yesterday Sunday.. L walked in and there was a Hispanic male with bleached blonde hair at the register and a Hispanic female along side of him there was another female Hispanic female who followed me in every isle.. when l walked she walked. When l stopped she pretended to be fixing something and would proceed to walk into another isle following me.. l had a small purse the size of a cellphone and shorts with no pockets.. lm a 65 year old woman who never gave anyone there an indication l was there to steal...why she was following me or asked to follow me is beyond me.. needless to say l was so insulted and expressed my concern to the two at the register who chose to roll their eyes and look the other way like l was never talking to them. I told my daughters to hurry and pay for their things and leave.. I'd rather go to the one in Michigan... no one should be treated like that for no reason.. so sad how people are towards each other.
-
May 2023 by Jeanette Rivera
I went only once and my experience was great. I was unsure of what to get and the staff were very helpful and friendly which I appreciated.
-
March 2023 by Renee Harris
Horrible! I was followed around by their employee because of the color of my skin. And she made it very clear that she was watching me to ensure I wasn’t going to steal synthetic hair. Just a horrible experience. Please do not shop there.
-
February 2023 by Barbara Dorilas
Extremely weird vibes. Watch your every move as if you there to steal smh. All the girls there were just weird and give you absolutely zero social distance. And stuff there are expensive comparing to other beauty supply stores. I’m not going back there again. First & last for me.
-
December 2022 by Maria Fernandez
I love this company has everything you need
-
July 2022 by BajanElle
Customer service could be way better. Not too many options for braiding hair. Does have a good selection of hair products though.
-
December 2021 by Destinations by Parrotte
Helpful staff. Good selection
-
November 2021 by Marie Bernard
Great store
-
August 2021 by Sara M.
I had never been there before, nor have I ever bought a wig from a "Bricks and Motor" store. Previous experience ordered online from Paula Young (which has an easy RETURN policy). Purchased a wig for Mom on 8/25/21. We were told that can NOT try on wig in store - I assume due to COVID restrictions. We specifically asked "If we can't try it on in store. . . what if when we get home and the Wig doesn't look right?" The reply from clerk was we could return it within 7 days. We showed up with receipt and tried to return the wig on 8/30/21. 2 separate people told us this is NOT allowed. This is opposite of what we were told when we purchased wig. Was this a failure of the manager or owner to train the staff? Our clerk during purchase specifically told us we could return the wig if needed. How can anyone know if a wig works for you if you are not allowed to try on the wig? This is ridiculous. We left and we left the wig with the store (tags still on). My advice - NEVER buy a wig from this store.
-
July 2021 by Byanney Torres
Great priced and products !!!
-
May 2021 by Mansabruna Denizart
I think they swap my wig behind the counter because what I chose and paid for wasn’t what I received when I got home. $110 + tax is a reasonable price to buy a wig.The wig has a very strong smell, shredded nonstop, tangled and even I washed more than 3x before wore it water still black. First and last time.Regret every penny
-
March 2021 by Annette Marie
Went in 15 minutes before close and asked for help with buying hair...told the young lady I never bought clip in hair before and needed help. She gave me a pack of $60 hair and I showed her my hair like literally leaned down in the light so she could see texture, color, everything- she insisted that this was the right hair and color for what I wanted. I get home and the hair is totally the WRONG COLOR. I take the hair back very next day and am told NO REFUNDS NO EXCHANGES. Please do not depend on the lady behind the counter to give you what you need - they will sell you what they THINK you need and refuse to exchange. I didn’t ask for money only to get a different color - I did not install the hair - I did not even take it off the twistytie and they still refused to exchange it for my right color.
