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November 2023 by Kit
Zero stars if I could. Ordered the service and they missed my appointment 3 times wasting 10 hours of my time. I should ask them to pay me! This isn’t the service anyone would want. Look elsewhere!
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July 2023 by Lucas Montoya
Very bad service girls are not interested at all in their job
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January 2023 by August Salliman
The worst internet service provider in my area! Combined with Direct TV cable service! I was offered a package deal and I was told they could provide FIBER OPTIC service at my home address: NE 18 TH STREET POMPANO BEACH 33062!After installation and being connected, the speed was like dial up after several months of service, I called customer service and asked why my speed was slow, with Fiber optic service!Come to find out that there was NO FIBER OPTIC service in my area! BUT I WAS CHARGED FOR THOSE MONTHS MUCH MORE, than the regular internet connectivity!Nobody offered me a refund, but due to my early termination EXORBITANT FEE, I decided to stay on that contract until the end! They lowered the monthly charge to the regular fee, without really giving me a reimbursement for the higher amount I paid!As of June 9 2022 I canceled the service and got with T-MOBILE INTERNET FOR JUST $50 monthly!Believe me WIFI T MOBILE 5 G is fast!Be aware people! AT&T is expensive and their service sucks big time!!
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October 2022 by Jus R.
Attentive; prompt; friendly n very thorough service. Rep Benai and team went above and beyond to ensure my monthly bill and promotions would not be impacted with the transition to a new phone. They made sure I had the necessary accessories and also understood how they functioned. They took time to explain and show me how to use them; even ensured I was aware of the warranties each one had and show me where to register them.The team at this store work very well together. Very kind; knowledgeable and transparent. From my experience I can honestly say they are more about serving customers and ensuring a great customer experience than they are about pushing products to sell like other stores. This is a great store and I recommend them.
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July 2022 by Luc B.
Insane customer service. I have never had this level of service in the 16 years of being an AT&T customer. Not saying the service I receive usually at other stores isn't good, but this is truly Optimized next level.
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February 2022 by Ariel R.
The guy Abel that works here is the most friendly guy I have ever met! He solved the issue I was having with no problem, I only go to this specific store and to Abel for all my business with AT&T.Would recommend!
