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February 2024 by Muriel McLemore
The ATT representative was very helpful with my trade in, as well as assisting my husband change his phone too. Very professional and a delight to work with.
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January 2024 by Allen Hinton
Highly rated. They have very good employees if they don't know what the answer is they will find out. All models of phones and accessories available.
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January 2024 by Andrew V.
Been to this store twice and they absolutely sucked didn't help me with my situation they were hostile I went to the AT&T in west boca were they legit took care of my issue in the matter of three minutes it's as if this store has lazy workers you get paid to do your job not just stand their and talk to your coworkers I'm gonna create a petition to lower AT&T workers minimum wage at this stores location! They don't value customers
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January 2024 by Xavi C.
excellent customer service and technical knowledge, fernando fixed my iphone in less than 10'
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January 2024 by Erinn Heatherman
Unfortunately, horrible customer service
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January 2024 by Frankie Montesino
Reina was amazing and super easy to work with!!!! I will definitely be buying all my products with Reina!!! 5 stars!!!!
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September 2023 by Andre Williams
My rep Idijah was awesome. Didn't not give up until she came up with a solution, which she did despite no help from manager in store. Need more workers like her and I will be coming back to that store only for that sale rep. Marvelous communication and people skills. Thanks again.
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July 2023 by Paul Saltzman
Terrible service. Was told I qualified for a free phone upgrade. The deal was not honored and am now paying full price. I would recommend to take your business anywhere else. Very disreputable location.
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June 2023 by James Spears
Great customer service by a girl that her name starts with the N but I can't remember it on the top of my head, Definitely will be coming to this store again.
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June 2023 by Chicken Man
The workers were good just didn’t have phone I really wanted
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June 2023 by Antonella Galeano
The store was full & I had to wait but I don’t regret waiting at all. My phone had stopped working completely and Natalie helped me get a new phone as soon as possible and managed to get my Information transferred over plus I got a great promotion on my new iPhone that was going on and I was very satisfied with the whole experience I had came so frustrated but left happy with a brand new phone and all. I'm definitely going to recommend this store to my friends & family.
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June 2023 by Yasmine Guedes
I have never been treated so poorly in a place. They made me feel like I was bothering, the attendant Natalie shouldn't work with customer service, as she doesn't care about giving the slightest bit of sympathy. Who knows for customers who buy something from her, she can get the least respect, because I was the one who asked for help to change a product, I didn't make the least effort and I was even ridiculed by her.
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May 2023 by Brennan Strine
I had such a nasty experience at this store today I was compelled to write this review. From the moment I walked in I was made to feel unwelcome, and it was all downhill from there. ‘Natalie’ the “customer service” rep was cold, rude, and made me feel like I was bothering her for coming in to ask a simple question. “You just have to call customer service” she sneered at me, after making what could barely be called a minimum effort to assist me. All while yawning without covering her mouth. My time in this store today was like a step-by-step guide on how not to treat a customer or do your job. Natalie was laughably unprofessional, and this has tarnished my opinion on the company if she is any reflection on their hiring practices.
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April 2023 by Nicole A
I have been to this store twice as it's close to where I work and live. The employees are extremely helpful and friendly, and I got to chatting with one young lady in particular. I had her write down her name on a sticky note and of course, that's nowhere to be found ??♀️??♀️but her name starts with a B and she was so helpful as I panicked about getting notifications about security breaches. When I find the sticky note, which is somewhere ?,I will update her name. The location is convenient and easy to find, and I didn't have to wait either time I visited the store.
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October 2022 by Candie Girl
Attentive; prompt; friendly n very thorough service. Rep Benai and team went above and beyond to ensure my monthly bill and promotions would not be impacted with the transition to a new phone. They made sure I had the necessary accessories and also understood how they functioned. They took time to explain and show me how to use them; even ensured I was aware of the warranties each one had and show me where to register them.The team at this store work very well together. Very kind; knowledgeable and transparent. From my experience I can honestly say they are more about serving customers and ensuring a great customer experience than they are about pushing products to sell like other stores. This is a great store and I recommend them.
