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January 2024 by Joseph W.
I had a sub par experience with the proprietor yesterday.... I've concluded that the proprietor has been successful, (very much so) doing what he's done and acting as he does because the store is successful. I get it.. Other than soul growth, there's little reason for him to video himself for example and sit down and go thru a process of self evaluation. But there is something to "soul growth", and when one deals with the public, one gets the opportunity to be one's best or worst self within each and every encounter. It costs nothing to be nice, and that's the bottom line.
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January 2024 by Team Meeko
Wow what a guy Brian is, funny, patient, and a great salesman. So many styles of Birkenstock, "if I don't have them no one has them", We're traveling through Florida and stopped by I bought two pair.The Logans from Maine
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November 2023 by Pamela Ramos
Brian is always kind and helpful. He just let you do your thing and if you need him he’s there. Great place to buy your Birkenstocks!
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October 2023 by Arnaldo E. Vergonzzini
Nice selection great service excellent knowledge of inventory .❤️
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October 2023 by Steven W.
Brian is the best. He knows Birkenstock better than anyone. This store has the best selection in all of Florida. Worth the visit and I got a bunch of sandals. Family business for over 40 years.
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August 2023 by Kerry Seeley
Customer service very good. Selection is unparalleled.
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July 2023 by James D.
Frank was very kind and always willing to help us with anything we needed help with. He repeats himself to ensure we know to stay true and always relax. I found the clogs I've been looking for a century... it was a great experience and I recommend to anyone!!
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June 2023 by ajxpinto
Owner is unbelievably nice and accommodating. He doesn’t rush and makes you feel at home.
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June 2023 by Eric K.
The selection is excellent, without a doubt, but don't expect to just come in and shop at your leisure. There's no pressure to buy, of course, and no one immediately harasses you.... until you touch a box. They expect you to bring your choice of shoe to the front, for them to then specifically set aside a box with your size for you, rather than you just finding a box/size for yourself. I'm still not really sure why they do it this way, because it's just added hassle for them and you, but I was very rudely scolded for simply opening a box that was sitting out on a rack, instead of letting them find the box for me. ... Frankly, if you don't want customers touching or opening boxes, then don't have them out all over the store.
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May 2023 by Daniel F.
I recently had the worst time at the Birkenstock shop that is 20 minutes away from my house.I went there with high dreams of getting some new shoes, but the door was locked and the windows were dark. To my surprise, the store had closed three hours before the time they said they would.Let me tell you, there's nothing like the sadness and anger you feel when you go to a store only to find out it's closed without giving you any warning. It's clear that the Birkenstock store doesn't care about their customers' time or how easy it is for them.The lack of expertise and care shown by this business is just not good enough. How can customers trust a store to have good items and reliable service if it can't even keep to its own hours?Also, the fact that there is no sign at all that the store will close early is very unsettling. It's as if they thought people would just know that their closing times were all over the place. A simple notice on their website, at the door, or even a phone call would have saved me the wasted trip and annoyance.Because of this, I'm going to stay away from this Birkenstock shop like the plague. Why give money to a business that doesn't care about its customers or follow basic business practices? There are lots of other shoe shops that care about their customers and are open when they say they will be.In the end, my trip to the Birkenstock store was a complete waste of time. This terrible one-star review is due to the fact that they closed early without giving customers any notice or caring about their time. Don't go to this store if you don't want to deal with the trouble and stress it will cause you.
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May 2023 by Latasha Turner
I didn’t want to believe the reviews. So I went to check it out because I love Birkenstock shoes. Let’s just say this man don’t have customer service at all. His tone and the way he approaches you if you touch any shoes without asking him. He makes it a big deal. I just left because what you not about to do is talk to me like I’m not human . Oh yea he never stop bragging about how good his store is and how people travel from around the world just to shop with him. Like Sir please shut up and humble yourself.
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April 2023 by sharon Irons
My husband and I traveled here from Melbourne. While we had other business in the area, we made it a point to come to this shop to buy much needed sandals. Brian was great, friendly and helpful. The store was very busy, its a holiday weekend coming up but he was very cheerful and happy to help. The selection here is better than anywhere else you can shop for Birkenstocks, except online. I like to try on shoes, because they all fit differently. I've read a couple of reviews where the client wanted more TLC than perhaps they felt was given, but I didn't get that at all. No pressure, try on 10 pair if you like. Great prices also!
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March 2023 by Alice Webb
If you are looking for a place where you come in and browse and pretty much decide for yourself what you want and need, this place might be what you want. The customer pretty much does it all. However, if you need guidance or help in determining what style would be best for your foot condition, I would recommend going elsewhere. Brian pretty much tells you to come in, relax, take it easy, etc. which is fine if you are a browser and have an idea of what you want. But for someone who wants assistance, don’t feel this business was much help.
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March 2023 by Alex Hill
Check with the Birkenstock website before buying from this store. The sandals I purchased there were almost $60 cheaper on the website.
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February 2023 by Ronnie-Lee G.
i've been getting my girls here for over 35 years. largest collection around. pleasant surroundings and he's very helpful. i've been wearing burka since i was 34 and i'm 751/2 now
