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March 2025 by Holiday Treats
Anyone would be better off not using any Chase bank. Way too much red tape and regulations just to get your own money out of your account.
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February 2025 by Juan C. Rijos
Raphael was 5 starts service within open a joint account.
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February 2025 by Hoan Hoan
They don’t need customer here. Very bad customer service.
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October 2024 by Alberto Correa
Worse customer service ever, they have executives (Camila and Luisa) that treat you very RUDE. Every time that you ask for help, the only answers are "I can't, we can't, we don't know, I can't help you" very unhelpful people. Try to visit another branch, in the US1 they are very kind. I'm not the only one with the same opinion! I have been Chase customer for 19 years!
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April 2024 by Bobbi Newman, Imago Relationship Therapist
Everyone's been really nice to me forever and the drive-in is the best
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January 2024 by J D
I’m a new chase costumer and I won’t be for long after going to this branch.
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February 2023 by Andrew D.
Always friendly staff, lots of parking, inside and outside ATM plus drive up ATM and windows. My go to location in the area. No complaints so far!
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February 2023 by Andrew Fliegel
you cant get anyone to pick up the phobe
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January 2023 by Michael Boitnott
Horrible customer service! I was told it was a 30 minute wait to get a document signed by a notary because they were busy doing "maintenance".
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August 2022 by Richard Byrnes
Fast and friendly service for all your banking needs
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July 2022 by Dennis Wells
Sorry I’m late on filing this review but from out of state, his name is Stanley. Outstanding individual who cares for the banks customers. He stepped in and helped us during a critical time while we were on vacation. 2 other Chase banks said no but Stanley said, let’s see if we can help you. He did and I want to give him ALL 5 STARS. Thanks so much Stanley R.The Michigan family now living in Georgia.
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June 2022 by Robert Mele
Rude,disrespectfull and don't take care of client's needs.
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June 2022 by Robert JMI
Best Bank
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January 2022 by Mr C.
Chase customer for many years, and I must say that PISSED OFF! I get a call over the weekend, pertaining to a fraud alert to my surprise case fraud department is not open on the weekends, that really doesn't make any sense? They left a phone number and a reference number for me to call back, I called back and I must say, the amount of phone props that I had to endure was totally ridiculous, it was almost like they wanted to pass it back into the automated system. The biggest thing, that made me so frustrated is that the first prompts weren't about fraud but was a marketing strategy to sell life alert, Social Security benefits, etc. that even made me more pissed! I finally realized, that I should only prompt if I'm interested in these services, I ended up getting passed on to a customer service agent, who was in India . No this is ridiculous, a company like Chase outsourcing to India, what a sin... I explain to the customer service agent that I wanted to be transferred to somebody in the United States, and she did so. A customer service agent here in the states picked up, and I explain to her how frustrating it was to get a phone call on the weekend that possibly involves fraud on my credit card account. But I didn't stress, actually I really didn't stress that I thought it was horrible and sinful that Chase would use a strategy like this, to have people call in yes for the reason of trying to market some stupid services, lol! To top it off, when I voiced my frustration the customer service agent acted like I had made some kind of a mistake, and pretty much should just live with it? I stress to her, stop reading your screen to what you were supposed to say to the customer the bottom line, it is totally wrong and what Chase is doing to market outside services. Explain to her, how does an individual support a company that is involved in deception from the standpoint of marketing outside services they have nothing to do with fraus possibility and ones account? So this is why I'm posting this on your site, and I will be posting it on other chase locations around the country and on Twitter to make sure my point is made exclamation
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December 2021 by Darrion Sanders
I was dealing with a real major issue with my account I’ve spoke to at least 10 reps and 2 supervisors the whole process lasted about a week I’ve been in this branch 3 times it wasn’t until I ran into Stanley who seemed to be the only person who really helped me and had results he was very professional and took care of my situation immediately being patient reaching out to who we had to great work Stanley
