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January 2024 by Miguel Cruz
Excellent job
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December 2023 by Richard Dally
Return policy is crazy, only giving like 66% when the necklace broke within 24 hours.Don’t shop here.
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October 2023 by Claudia Teixeria
I went there 3 times (Saturday was closed, Sunday they usually close at 5 pm and the signs said that "today we going to close 5 pm) and today, Monday, I went again with my daughter and another sign said they will come back shortly, me and my 7 yo daughter wait for almost 1h and that girl came and close the door in my daughter's face and put another sign that said she will be back at 4pm. And was almost 3pm when she did this! My daughter starts to cry so hard bc she really wants to buy something for her Anda her friends.
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June 2023 by Ashley F
Worst Clair's ever , every time I have went the doors have been locked during operating hours .Call the number , no answer .
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February 2023 by Legarda78
Love my new My Melody keychain
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February 2022 by Jenise Francis
Not only were we not greeted upon entering the store, no help was offered. However, 2 women of a "lighter persuasion," enter, do we hear the clerk perk up. "Welcome to Claire's! Let me know if you need any help!" Now, I could have started in right then about the blatant racism, but I have already decided to write off all Claire stores. Keep that same energy towards us. We won't be back. To management: if this is how you train your employees, shame on you.
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December 2021 by Steph A.
TERRIBLE CUSTOMER SERVICE This has to be THE WORST Claire's I have been to in my life and I've been going to Claire's since the 90's. I went to do a routine exchange or return of an item bought online. I had all the needed information for a smooth exchange or credit. I was waiting for OVER AN HOUR in the store. They had 2 workers 1 was busy doing piercings and the other didn't know how to do exchanges or returns yet. So I waited patiently for the girl doing the piercings to hear back from her manager. The only thing AFTER basically an hour of waiting that the manager was able to tell her is to take my order number and routing number and look at the instructions by the register..which have been there this entire time. Long story short the girl attending tme stated she didn't understand and was confused by the instructions on how to do an exchange or return. So after a good wasted hour I had to leave and go to a completely different store to do my return. A complete waste of time.
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November 2021 by Andrea Vega
I took my 3 month old daughter to get her ears pierced. I cant express enough how much I am beyond thankful for Lauren, manager/professional ear piercer. She was extremely meticulous, she ensured the mark was perfectly placed in the middle. She had so much patience with me (I was having a panic attack). If you want to get your ears pierced I recommend her 100 percent! She was absolutely amazing! She took her time to explain all details leading to the piercing and after ear pierced care. My daughter's ears pierced couldn't be prettier! Lauren did a phenomenal job!! So happy I took her to her!
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January 2021 by Kierra Hanks
Go my ears pierced today and the manager working was so kind! I believe her name was Lauren? She took great care of me and was patient as I second guessed every little change ? she was incredible and i absolutely love my piercings! Also, it was painless. Thank you!! 5 stars from me!
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December 2020 by Nona Mii
Great staff
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October 2020 by Debora De Souza
Was great the girls are so nice and very kind to my daughter ❤
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July 2020 by Daniel
Very friendly.
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March 2020 by Vape McVaperson
Nice girls at the counter, sold me a good set of clippers, better than Walmart quality.
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August 2019 by Juan Bolmey
Very clean and friendly staff
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July 2019 by Esmeralda Alvarez
Miss very incompetent, that is, the machine got stuck in the ear of my girl and one earring was lower than the other
