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February 2024 by K. Joseph V.
Had all windows replaced 3 years ago or so. Now looking for a roof. Realized that yelp was helpful for me to avoid bad businesses and realized I owed East Coast Windows a review. They were very professional, did my windows quickly, laminated and insulated PGT Vinyl Hurricane Proof windows. Their crew was responsive to my every request and the icing on the cake was after about a year or so, one front window had a leak that caused damage to my home. They not only came out promptly and sealed a tiny crack in 2 places, but redid some other caulking that I requested without any charges! It gets even better. When I told the owner I received damages on the inside, he didn't just turn it in to his insurance company, he told me to get estimates on repairs, which I did, and he settled those damages with me quickly fairly and equitably to my satisfaction. Now I'm looking at other work and am going to use East Coast because they are among the best businesses down here in South Florida that I've had the pleasure of dealing with, PERIOD!
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January 2024 by Mark S.
Great reliable company. They did excellent work. would recommend them highly. They were dependable and on time
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November 2023 by Mitch S.
East Coast Windows and Doors We chose East Coast to replace the original, 30 year old windows with new hurricane windows and front door. Neighbors of ours used them and highly recommended them. The sales rep., Jason was excellent and very experienced. The owner came out to do the final measurements. The office followed up every step of the way and did exactly what they promised. 10 weeks later the crew came out. They worked like a well oiled machine. 5 guys came our and each one knew exactly what they where doing. They explained everything they were going to do, then hung up tarps, covered everything with plastic got started. They cleaned up much better than expected. They did a fantastic job and I highly recommend using them. The price was also among the best I was quoted.
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September 2023 by Hang Over
i had impact windows and doors installed around 2016. installation went well and sales team was very friendly . BUT THE SERVICE : after a few months the windows stopped sliding correctly and 2 had milky spots all the sudden, called and email:. no respond or appointment . than after weeks of trying to get somebody out : same procedure a few more times after but now > nobody showed up . tried my best after along time of giving up : ATTENTION : WE DO NOT SERVE WINDOWS ANYMORE WHO ARE OLDER THAN 2 YEARS ! ME : I purchased them with YOU full of trust ! noch chance .... IF YOU WANT TO HAVE BASIC CUSTOMER SERVICE PURCHASE SOMEWHERE ELSE !!!!!!! NOT RECOMMENDABLE AT ALL ANYMORE ! SORRY
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July 2023 by Christian Sandberg
I have nothing but positives things to say about this company. I recently had all of my windows replaced, a total of 15 windows. The company was helpful throughout the process, while also providing a very competitive price. Throughout the process the entire team has been very communicative, and always respond to questions/emails in hours. I am very happy with the end result and impressed by the professionalism of this company! Could not recommend this company more!
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May 2023 by Heart To Heart With Heather B, LLC
I applied for grant funds from the My Safe Florida Home program.After being awarded the grant, I was given a list of authorized contractors that I could contact. After calling three, I found East Coast.Amy, in the office, is super sweet and super responsive. In no time, an appointment was scheduled for Justin to come out to discuss options and take initial measurements.Alex then took over, sending us the catalog via email so that we could look through and make door selections based on personal taste & budget. The product that Justin had selected was $500 more than the one we ended up choosing, so I cannot say there was any upselling.After Ed, one of the owners, came out to take final measurements and explain the next steps, Alex followed up by sending us the contract and got the ball rolling by ordering our city permit.Our team of two guys came last Friday and installed our 2 doors. They started at 8:20A and was done by 3P. They cleaned up after themselves. Hallelujah!We love our doors, and as I am the one who handled all of it, it was a pleasure dealing with Amy, Justin, Alex, Ed, and my 2 men installation team. I am so sorry that I never got their names.Their work speaks for itself so much so that I requested that Ed send those 2 gentlemen to install my mother's products.Now to await the city inspection, which I have no doubt we will pass.
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April 2023 by Roger Finklestein
Amazing work by Ed and his crew. He came out personally to make sure every single measurement was correct. They even removed old glass blocks in the bathrooms to make room for impact windows that can finally open! It's been about 3-4 years since they did the installation and only had one little issue with the latch of the front door, but it was an easy fix. It did take them a month to get out here for the easy fix...but in the end, it was no big deal. Very happy with all of my windows and doors, I'd hire them again in a heartbeat. Thanks Ed!
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February 2023 by Michael Fishman
Great company with excellent service. We had some minor hiccup but the problem was resolved promptly by the owner of the company who personally came to my home. The communication with the company was excellent. Highly recommend this company.
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January 2023 by Michael G.
The East Coast team, starting with Justin Trainor who came to my home and guided the window and door selection, and addressed all of my concerns until the contract was signed, to the Hungarian Installation Team who were incredibly efficient, patiently answered my questions, and left the home in excellent condition, were absolutely professional, knowledgeable, responsive throughout the process, and eager to be of assistance. I recommend anyone planning to install windows and doors to include East Coast in your research. Neighbors who used other companies have complimented the quality and beauty of the windows, and the work ethic of the installers (there is always someone watching :-) ). Thank you team; you earned the accolades.
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January 2023 by Robin Linden
Very impressed with this company. During installation, all of our concerns were addressed and fixed down to the smallest detail. They promptly responded to all our phone calls and emails and showed up on time to do the installation. Swept and cleaned up any messes. Installers were very nice to work with.
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December 2022 by Dan S.
Had our windows installed by East Coast approximately 11 years ago. After about 9 years they started to whistle. Made more than 10 calls to service before I got a return call. When the technician arrived I showed him the windows. Unfortunately the wind wasn't blowing. He asked if I had a recording. I said I didn't, thinking this guy is trying to blow me off. I asked if they could be repaired without removing the windows and he said yes. After about a week of waiting for a follow-up I never received one. Don't know if this company has technicians or just installers. Very disappointed in this company and would not recommend them.
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December 2022 by Cristian M.
En exceptional company to hire to do your windows and doors. Super professional. Being in a trade my self, i saw the work done. I couldn't be happier. When they do the quote they don't sell you a product. They just take down what you would like, although they are knowledgeable if you have questions. They respond to emails right away. They keep you up to date with the progress of your product.I recommend.
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September 2022 by Mindy Curri-Sherman
Raul‘s crew was absolutely amazing. They installed over 12 windows and a slider -and front door on our house in two days. Raul was so nice and dependable and respectful of my home and his crew was just great with their craftsmanship and their friendliness. I was recommended to you by a friend Nicole and I referred you to a couple of my friends that are doing business with y’all. I will continue to recommend you guys - East Coast windows and doors rocks !!and so does Raul and his crew !!thank you so much for a great experience!!I’m totally in love with my new windows and doors
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July 2022 by Tony Rod
Awesome experience with this company. Would hire again…Update: A stress crack appeared on one of my windows installed by this company. I called, emailed and texted them. They have been of no help. Very different experience from when I initially hired them. Must have gone under new management but whatever the case it is VERY disappointing!
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June 2022 by Jon Ryan
39 years of stress and anxiety dealing with shudders finally came to an end. We decided it was time to turn things over to professionals.We researched quite a lot looking for a quality reputable company. After speaking with several people East Coast Windows and Doors kept being mentioned.We met with Justin Trainor of East Coast Windows. He was honest and forthcoming on what to expect from East Coast. Extremely knowledgeable about their products and assured us of the quality of work we could expect.The owner, Ed, called us up personally asking if we wanted our project completed for the Memorial Day weekend? He advised that the men would be there tomorrow between 8 am and 9am. Sure enough, the men were there right on time.Robbie, Lou, Dwayne, and Vanese began work. We were amazed at the efficiency and teamwork they displayed. Before 2pm, the men had removed and replaced all the windows throughout the house. The old hardware for the shudders had been removed, and the holes filled and caulked. The house was cleaned, vacuumed and they were ready to call it a day. They were like watching a football offensive line in action. Everyone knew their job assignment. They advised the four would be back tomorrow at 8:30 am to finish the house doors.Right on time, the men returned. The doors were removed and replaced just as efficiently as the windows. The house was once again cleaned and vacuumed. The job was immaculate and completed before noon. We received a call from the office advising that the City Inspector would be there between 1 and 2 pm to assess the job. The work passed without a problem.I would recommend East Coast Windows and Doors to family, friends, or anyone interested in high-quality reputable service and products.Kudos to the entire East Coast Windows and Doors Team.
