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November 2024 by Hadi S
I recently visited your store in search of a specific part and unfortunately, my experience was far from pleasant, primarily due to the rude demeanor of one of your staff members, Jr.
When I approached Jr with a simple question about the part I was looking for, I expected a helpful response. Instead, I was met with a dismissive attitude and a condescending tone that left me feeling belittled. It’s disheartening to encounter such disrespect when all I was trying to do was get some assistance.
Additionally, Jr seemed more interested in his phone and smoking his HQD vape than in helping me. I had to repeat my question several times, and each time he responded with an eye-roll or a sarcastic remark. This kind of behavior is unacceptable in any customer service role, and it certainly left a negative impression on me about your store.
I understand that everyone has off days, but being consistently disrespectful to customers is not justifiable. I hope this feedback can help improve the service at your establishment, as I would hate to see others treated the way I was.
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November 2024 by Bimmer Place
These guys are great I know them for many years now bought all sorts of parts with them. Great warranty, great customer service, and great prices whatever you need these guys can help!
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October 2024 by Princeley Petion
Best parts store in town
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October 2024 by KDG
Great caring staff goes the extra mile that goes a long way will be doing more business 10/10
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October 2024 by Danyael Olvera
Nice service! I recommend it!
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September 2024 by Gus 1
Friendly and VERY helpful staff! Huge selection of parts available and great prices. Thank you guys for the help ??
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August 2024 by Sonia Williams
Please read see photos...Business listed carbon canister for Honda S2000 on Ebay that is not correct part for a S2000, the part they sold fits a Honda Civic. I sent the business pics as proof from my mechanic side by side comparison. I called the business frustrated, both Junior and Ryan lack of character or integrity and unprofessional behavior to hang up. This poor business practices and WRONG PARTS FOR CAR LISTED on Ebay. Shame on you all!! I will continue to dispute with Ebay with photos as proof of deception of part you sold on Ebay.
See photo 1 from mechanic. Mine is on right side and the incorrect part they sold is on the left. Photo 2 part listing on Ebay that same part Gardner sold to fit S2000 fits a Honda Civic.
Business replies to negative reviews as in mannerisms of a bully.
Update...J&J auto wrecking knows what is on the shelf to sell and list parts correctly. My S2K is on the road again...beware of the bully business practices at Gardners.
The reply to my review is embellished from the business in way of "Gaslighting"...blame others for their failure of listing parts incorrect and then selling ...Ofcourse to this business anything "negative" is always going to be wrong of the customer in this narrow mindedness way of conducting business. Gardners acting arrogant to accept what they sold to me "fits a Civic not S2000". Look at the canister size difference. See the listing for Honda Civic carbon canister it is right there..2nd photo..Photo 4 is correct part with J&J Auto Wrecking who knows what is on the shelf. 3rd photo is Yelp review of Gardner who deceived them in what they listed.
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August 2024 by ARMANDO NAVARRETE VALDERRAMA
Awesome place. Great people. They will help you in a pinch!!
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June 2024 by Christian Corrales (Chris G)
I bought a 17 inch toyota rim from them a while back and paid over $100 for it. I ended up not needing it and they don't offer returns or warranty. I tried to get an exchange and they don't carry much parts for my car either. Also the guy at the front desk wasn't very friendly either. I definitely won't be going back and I wouldn't recommend this place to anybody.
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June 2024 by raja laidley
Do not go here... the guy upfront is a a×× hole, you won't get the parts your looking for and on top of that, your going to get rude to.
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June 2024 by Jessica
Great prices and very helpful folks. We drove from St Petersburg to get the parts. Honestly a hidden gem! Will be back for more used parts!!
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May 2024 by W D
I just got my running boards from Gardner Auto Parts yard. Very helpful and knowledgeable staff. Thank you, Ryan and the rest if the team! Will come back for more parts!
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April 2024 by William Fonner
I broke down in Tampa Florida traveling from Iowa. I couldn't find anyone who could get the part in less then 4-12 days. I called Gardner and Junior saved the day. Not only did he confirm the right part but shipped it out so fast I received it in less then 24 hours. Can't even put into words how grateful I am. And in this day and age Gardner should feel lucky to have an employee as excellent as Junior. I will call them now even from Iowa for anything I need. Thank you Junior and Gardner auto parts
Sincerely
Bill Fonner
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April 2024 by Radames Martinez
Expensive as hell
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February 2024 by Emmanuel Dicarlo
They don't know anything very bad customer service
