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“Excellent communication and customer service from agent Ken Miyakawa
A wonderful, pleasant and very patient person, always willing to collaborate and resolve any situation that arises.”
“A Broker That Truly Stands By You — My Experience with Optimus Futures.
Transitioning to Optimus Futures as my trading broker has been one of the most reassuring decisions I’ve made in my trading journey. From day one, their support has been exceptional—not just in technical matters, but in the way they’ve consistently shown patience, professionalism, and genuine care for my success.
There were moments when I seriously considered closing my account. I had doubts, hesitations, and even made back-and-forth requests to leave. But Optimus never gave up on me. Instead of pushing back, they leaned in—always willing to help, always ready to listen. That kind of commitment is rare in this industry.
A special shoutout to Jake, my dedicated representative, whose responsiveness and support have been nothing short of outstanding. He’s been there through every twist and turn, offering guidance and clarity when I needed it most.
After reflecting on my experience, I’m genuinely excited to continue trading with Optimus Futures. The fact that Optimus integrates directly with TradingView is exceptional—it streamlines my workflow and enhances my charting experience. But it’s their people who make the real difference. If you’re looking for a broker that treats you like more than just an account number, Optimus Futures is the one.”
“This is the PNC branch to go in Fort Lauderdale. Everyone is super friendly and helpful there, calls are answered in a timely manner, very well managed branch. I used to always go to the Andrew and Davie Blvd one, during the past 2 years, no one answered the call and the staff there appeared not happy to help you and the demonstrated very little interest in serving customers so I stop going there. less than 10 mins away, i am glad this one on Federal actually cares about customer satisfaction. I will continue to go to this one.”
“I was referred to IAA Wealth Management and its by far - the best broker firm! Tiffany Taylor manages my portfolio and her knowledge and professional background is quite impressive. I am glad to have her overseeing my retirement and investments. I highly recommend IAA Wealth Management!”
“Joe was incredible! If you need help or have an issue go straight to him , he’ll get it sorted and give you good advice in the mean time. Great friendly service.”
“Christine was extremely nice to work with. Especially since some on else had an appt with me ansd was out to lunch at the time of my appt, 2 hrs before close..what???”
“Omg what an experience! They we're amazing ? Frankcis and Stephanie tag teamed my dual deposits BOOM ? BOOM ? I was back on the road ! Had time to spare to Write ✍️ this review!”
“Sofia Trevino went above and beyond yesterday to help me and my daughter settle an account. She would not stop in pursuing avenues to come to a resolution which we did accomplish. She is smart, personable and really cares about her clients. I would honestly give her 10 stars!! Thank you Sofia.”
8:30AM - 5PM
500 E Broward Blvd Ste 101, Fort Lauderdale
Investing
“The guys working there today were helpful, friendly, and solution oriented. Saw a couple of negative reviews and felt inclined to share that was not my experience at all.”
“If you are looking for someone who is patient and really takes the the time to go over all information so you understand, Lee is your guy.
Cool and well mannered . Lee , Lee is you're guy . Thanks
- R. Jones”
“Most people don’t take time to write out a positive review, let alone acknowledge good in their life. Natalie was extremely kind and helpful. Hope to have more customer experiences with establishments like this. This location is NOT A BANK. Do not write reviews if you went in expecting a bank’s services.”
“Javona, the personal banker at this location is EXCEPTIONAL. She is very patient, has lots of knowledge on financial and give good advise. If you're looking for a personal banker who will help and also give good insights please visit this branch and ask for Javona.”
“Went here a few days ago to cash out my check for work and received phenomenal service from the lady at the teller ( her name was Patricia ) . She was very welcoming and helpful, I definitely would consider coming back and opening a bank account here. Thank you again !”
“The people who work here are fabulous. They really do care about their customers and go above and beyond for customers even if the customer is not a big money person. If you live in the area and need a bank go in and ask for Steve. Best banker ever!”
“This bank at this location has been much better than any others such as bank america, TD, chase, etc. of course as with all banks different locations have different workers, So experiences will vary, but everyone at this location has always been super helpful and friendlier than any other banks I have had in Boca over 20 years. TD and Chase are pretty good in Boca but TD always was horrible in Deerfield, and Bank of America is terrible every location. Again this PNC branch is TOP level.”
“The entire branch is wonderful and very professional. Martin went out and beyond to help me which passed his time to be off. This branch is by far my #1 with 5 stars.”
“This branch has always been super convenient and everyone is so friendly. I highly recommend PNC Bank overall - their mobile app is so great, you hardly ever need to visit a branch anyway. Loyal customer here!”
8:30AM - 5PM
150 E Palmetto Park Rd #100, Boca Raton
Investing
“I’ve been working with Lee Fine, my advisor at Charles Schwab, and I couldn’t be happier with the experience. Lee is always available when I need him, and on the rare occasion he’s tied up, his assistant steps in immediately so I never feel unsupported.
He recently helped me successfully move all of my accounts from Coastal Wealth, and the entire process was smooth, professional, and handled with complete attention to detail.
I’m truly impressed with his responsiveness, expertise, and the level of service I receive. I feel confident and well taken care of, and I’m very happy to have Lee as my advisor.
Highly recommended!”
“The bank staff at this location are so helpful. I can always except a pleasant greeting and quick banking transactions each time I come . The bank staff and the Manager Doreen are attentive to any of my banking questions and needs. This branch is a hidden gem in the heart of Ft. Lauderdale .”
“The staff here is absolutely perfect and courteous. They genuinely love what they do and are sincerely happy to see their customers. The customers do not irritate them; they are eager to help and are very competent in their roles. I wish you all the best and hope you continue to have only great customers.”
“Short waiting time. I’ve talked with 3 or 4 different banking reps and they have all been polite, helpful and able to answer any questions that I posed. I couldn’t be any happier with my choice of banks. ?”
Open 24 hours
2400 N Federal Hwy, Boca Raton
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“Edwards was truly a great help and did everything to answer my questions. I will definitely come back to see him he is truly a blessing to this branch. If ever need anything go see him!”