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March 2024 by a1babbyy
Excellent workers ! I had a huge sale & they help me .I spent too much money in here but didn’t at the same time . i loved it here. ?
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February 2024 by Remy Victoria (ItsRemyV2)
Very professional and helpful staff. Definitely recommend this location. Thank you
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February 2024 by Lauren Kelleher
Amazing staff, very polite and helpful!
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February 2024 by gayle gordon
Fantastic service and awesome staff
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December 2023 by Ashley Rojas
Danari at this Kay location is truly a rare gem. It is very rare these days to find someone with the customer service Level that she has. Honestly, it is just beyond impressive. Several months ago I went into Kay to buy a watch for our wedding. Not only did she remember that I was getting married and details about what I purchased. She takes the time to just go above and beyond altogether the entire staff here is just amazing it was extremely busy two days before Christmas And I still still felt her personalized attention. She was extremely was extremely helpful!
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December 2023 by Patrick Villiers (Pat)
Toni was very professional and had great energy when taking care of my request. Also was very patient as well.
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December 2023 by Samantha Hewett
The staff were so helpful and went above and beyond went I came by to get my engagement ring fixed. Super friendly. Highly recommend!
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December 2023 by Samantha Holbrook
Very friendly and helpful. Helped me multiple times with fixing my jewelry and very knowledgeable. Highly recommend and won’t go anywhere else
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October 2023 by Garrett Beckvermit
Incredible service!! I waited to make a review until my proposal (she said yes!!!). It all started when I purchased a watch on the website. I needed to get it sized. My initial encounter walking into the store wasn't that great. The person in there didn't seem interested in me at all and said the person who adjusted watches would be in the following day. Ok, no problem. I go in the following day and I meet the store manager, Jorge. He was very welcoming and has a wealth of knowledge of jewelry and the industry. I can see why he was in charge! He sized my watch for no charge (he did try to sell some things to me, which was expected), and I told him that I would be back next month to purchase an engagement ring. I was already shopping around, and after the professional service Jorge provided me, I knew I wanted to purchase one through him at Kay. I found the perfect Leo Light diamond ring online and presented it to Jorge a month later. He immediately took action and ordered it from another store in the state. I had my ring in a few days! The ring was perfect and my fiance loves it! I will continue to do business with Kay because of your store manager, Jorge. He is a true professional, and I thank him for his professionalism and service.
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October 2023 by Cassan Saintervil
Where do I strart!! Jason is the most sincere,passionate, great personality individual I have ever met!! I needed bands for my engagement ring and Jason called almost 20 stores to make sure I got those bands! Mission accomplished! I picked them up and I now feel so complete. Married with my bands. Thank you so much again Jason. They need to just give you a big raise, or promotion because you deserve it. Keep up the awesome work.
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October 2023 by Meghan Miyares
Jorge is amazing! Spent a very long time helping us find a wedding band that would match my engagement ring and was extremely patient until we found the one! Definitely recommend this place for anyone looking for rings who is unsure of what they are looking for!
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October 2023 by A S
Went to the store looking for a gift, undecided of what I was looking for. I was greeted nicely, felt welcomed. Danari went above and beyond with her costumer service. She is very knowledgeable and gave me different options and ideas. I didn’t feel pressured. She took her time to help me. I will deff be going back to this location. Top rated customer service. Thank you!!! I’m happy with my purchase.
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August 2023 by teddy Siedlecki
I love the emerald necklace I bought from here, I got a great deal and the employees were very helpful.
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August 2023 by Kacie Anderson
Jason is the best of the best. He takes such amazing care of me and my entire family. I love coming in here just to see him! He needs a raise!! Thank you J!!!!
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August 2023 by Lyndsey Schramm
George was so knowledgeable and helpful through the whole wedding band buying process. He helped us find the most affordable option for what we were looking for and didn’t make us feel pressured at all. Thank you!! We will be back!
