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November 2023 by Denae DesVergers
This location is horrible! Innocent was the only good thing this store had. I've been with Metro for 20+ years and have never experienced the lack of work ethic and awful manners/customer service skills from these employee's. I went to the location Innocent is now working to purchase my husband and I new phones. He truly is the best.
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December 2022 by TRULY BLESSED AS ALWAYS
MY FAVORITE SALES GUY INNOCENT THIS IS NOT MY FIRST REVIEW ABOUT HIM.HE GOES BEYOND FOR ALL THE CUSTOMERS.HE IS PLEASANT,PROFESSIONAL,BREAKS DOWN ANY ANSWER THAT YOU NEED TO KNOW,AND HE IS SOOOOOO PATIENT THANK YOU FOR ALL THE POSITIVE ENERGY THAT YOU GIVE US ALL CUSTOMERS I MEAN.
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October 2022 by Tayoan lima
very bad attendant lack of manners no respect at all
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May 2022 by Topher perez
They do not provide customer service. They are quick to sell but will not help with any products. They gave me earbuds that are defective within the first 2 weeks. They told me to go the corporate store, but the corporate told me that they cannot pull up Dealer transactions. They simply wanted to get the customer out of the store.
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January 2022 by Moises “Mr.Thinker” Atkinson
There's an employee by the name of innocent , Great guy , helped me a bunch to restore my service and get my number back , the other locations tried to get me to buy a new phone just to keep my number but this guy at this location went above and beyond for me to be able to keep the same number and phone , shout-out to Innocent for helping me.
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June 2021 by Bridgita Daniels
Customer service A1 and very helpful. They take there time and focus on you.
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April 2021 by Patrique LAMOUR
Great service ! staff are so niceMobile expert Innocent is the best he really love is job pluss he know what is doing highly recommended
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December 2020 by IMMORTAL-_- ZOE
Highly recommended good customer service very educated, have a patient( language English, Spanish, creole, French)
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September 2020 by B A
Person working the front desk was unable to troubleshoot my phone. No knowledge of what to do to fix it.
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June 2020 by Al J
Latino guy without a nametag... MetroPCS does not provide employees at this location nametags. Pathetic! Latino guy so disrespectful, so nasty and so rude. He is a lowlife. Hire new employees or provide adequate customer service training! MetroPCS do better otherwise close this location. Look at your pass reviews, only location in the area with nasty customer service
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March 2019 by Nathanael cineus
I had a terrible experience in that store, Never been so embarrassed, on March 13, 2019 in about 4 to 5pm I went to that store to buy two iPhones for me and my wife I wanted a iPhone xr and a iPhone xs For my wife, When I got to The store the man behind the counter was really mean to the black customers, fist ask a man if the man know how to read before he hand a paper to the man to sign, When it was my turn to buy the iPhones He came out with a blue iPhone XR didn't show it from distance That I couldn't even see what the iPhone look like the textures, I politely ask him can you bring that phone close this so I can see the phone, he say “ I don't know you what if you takeoff with the phones “ I was so embarrassed I just left without buying any phone from that guy, Then went to another store bought two iPhones one for me and one for my wife, the other store on East of sample rd, was very sample and respectful, they show me the phones I like what I see and pay for them and get the phone.
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March 2019 by Fabian Saucedo
Most of the time the reps here are not happy to be there. They angrily provide service.
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November 2018 by Wooby Chery
Outstanding
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September 2018 by Starfleet Home
the big guy ( zee ) you are v,good you did the best and the amazing costumer service thank you man
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September 2018 by Alpha Rages
I buy all my phones their and the workers are nice
