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January 2024 by Mario Ponce
I loved it, excellent and very good attention from the staff.
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January 2024 by Nadine Wiedenhofer
Nice, helpful staff.
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December 2023 by Bobbi L.
Carol and David was very helpful and helped me 5 minutes after close when I ran out of dog food so thank ful
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December 2023 by Vadim Zubkov
Wide variety of dog food, different, better vs. others.
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November 2023 by Jeff L
Great store with a great selection and helpful staff.
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September 2023 by Eric Costa
Terrible Customer Service experience and never any stock. Store always seems to be out of Acana Red Meat Recipe 25lb bag of dog food and leaves me forced to spend more on buying enough smaller bags to feed my dog for the month which means spending about $30 more than just buying the big bag . Last couple of times the gentleman who helped me at this exact same location at least was able to give me 5 smaller bags to equal up to the weight of one of the 25lb bags for the same price as the 25lb bag so i didn't have to spend more.Went in this today to get more food and the two people at the counter seemed completely uninterested in helping me at all. No interest in checking the back if they had any stock, helping me get the same price as if i had bought a larger bag (the gentleman at the counter, without even looking at me just said "yeah that guy doesn't work here anymore"), or checking to see if another store had it when i asked to save me having to drive around.The icing on the cake was that i was patiently standing in line waiting for the lady at the register to finish checking out the customer in front of me, and the gentleman who walked up to help at the registers specifically called the lady behind me up to his register and said "yeah he'll go over to her (the other cashier that was already helping someone else) as soon as she's done so ill help you here". They just really didn't seem interested in my business at all so i left and did a subscribe and save on Amazon for cheaper.This is the sort of experience that makes you never want to shop at a place every again. Now i have my food delivered to my door for less money than id be spending at this place.
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June 2023 by Hannah Davis
Wonderful selection and very nice employees but sadly have bunnies on wrong foods. Rabbits under 6 months are supposed to be on alfalfa hay and 2 tablespoons of young rabbit pellets a day. Sadly, the bunnies today had unlimited pellets, Timothy hay, and dried fruit with pumpkin seeds (huge no nos for all rabbits) per our vet, Dr. K (yes, the tv show exotic vet and yes, rabbits need exotic vets). I did speak to the employees about it and they said they would discuss with the woman in charge of them. I hope they change their foods to an age appropriate diet.
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May 2023 by Annette Quartell
Kudos to Pet Supermarket in Pompano Bch! I went to the store on May 5th for a durable dog toy, and a new leash. I was helped by a petite middle-aged lady, who was so helpful. The cashier was very nice too. Keep up the great customer service!
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April 2023 by Gwen Healy
One of the employees was carrying around one of the birds for sale on her shoulder while restocking shelves. She was kind enough to let us interact with him. I was so pleased to see the baby rabbit they had for sale! Happy rabbits, happy life!
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January 2023 by Mike Wesbrock
Got my kitten from them. Staff was friendly & knowledgeable. Will definitely return for any pet needs I have, & highly recommend pet supermarket to others
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January 2023 by Selma Moroni
Everyone was so helpful and kind. I enjoy coming here with all my pet needs. Thank you all
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December 2022 by Lindsey Thompson
I have gone here for a while now and have always had great service and a nice experience every time. I have come for all types of animal products and fish. I have been helped out a lot by Ryan who always has an experienced honest answer and is professional and polite. It's a nice clean store and atmosphere. Mary also helps me there and is very kind and helpful as well. Thank you much for all of your help over the years. ?
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December 2022 by Natalie Lamm
I had the pleasure of being helped by Jared today. He was extremely knowledgeable of the products he was talking about. He recommended food that was very beneficial to my dogs health. I’m happy to know I have someone I can trust at Pet Supermarket. He was also very friendly, and attentive. Thank you for your service
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December 2022 by Alex Monaco
I've be an aquarium/fish Hobbyist for 25 years. I've been to a lot of pet stores.. This pet supermarket is by far the friendliest And most knowledgeable. Ryan, Britney, Laura and Jared are awesome and always make me feel at home even when I ask for Certain fish I hand pick out of the tank.
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December 2022 by Jaclyn Rodriguez
Ryan was extremely helpful and knowledgeable with my selection of fish. Brittany & Laura were also amazing & helpful. They made my day. Thank you all so much for your help.