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January 2024 by WBJ Adventures
Very good they have all i need for my pets , plus here they have a very friendly crew, place is very clean and organised, they are on home depot plaza on the side of Mac Donalds , by 441 and willes rd , i use the store for the passed 10 years, place have some history let’s support the small businesses around our area we need them and they need us , team work together we are always stronger
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January 2024 by Michele Denise
Pleanty of toys to choose from. Clean location, very friendly staff!
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January 2024 by Liz Pinto
My first time coming to this place, i love it, service is excellente, people are nice
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January 2024 by maria gonzalez
Nice place at always find what I'm looking for
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November 2023 by janel mckenzie
The staff are great and very informative but every time I have asked the manager for help with fish she sends someone else to do it! Throughout the time coming here i’ve been helped by Monica, Joselyn, Eli and they are great! It just really shows that their manager doesn’t know or try to know anything about fish in general. How can a pet store have a manager like this? Something needs to be fixed.
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October 2023 by Devo Booker
What a terrible experience I had at this place the manager is a complete moron I asked for help in the area where the Guinea pigs are and she immediately called for a different employee it seemed like she didn’t know anything about small animals Pet supermarket needs to do better and hire managers that actually care about the job and animals DO BETTER!!!
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October 2023 by Nicolas P.
If i could rate it 0 stars i would. The store manager Ileana Ramirez was extremely rude to me other customers coming in. Not only did she not greet me when coming in and leaving, she was on the phone laughing and telling customers who needed her assistance to wait or that she doesnt know anything about the dog questions i asked her that any other place usually knows and is on top of. I needed a recommendation for my sons reptile as well and she simply told me "i dont know anything about reptiles" and somehow this is the store manager.. luckily there an Assistant Store Manager named Monica who helped me out with what i needed and recommended me some amazing products! She told me her Store Manager Ileana Ramirez has been an issue since she has gotten there and has drove away many good employees and good paying customers, apparently she blows up randomly on customers who have questions for her she doesnt know.. good to know that now. This young lady Monica also mentioned that not only does Ileana Ramirez not know anything about the animals but she doesnt do any animal care either and has only been there for less than a year and is only there because she is dating someone named Gus in corporate! (i know, this is getting so spicy!) Which i know is against corporate policies since i called and asked. I overheard her telling an older lady she wont be allowed to return her fish because it had passed away and she just got it a week ago but the Assistant Store Manager told me customers have 7 days to return a fish.. So not only is she LYING to customers she doesnt even know anything about what she is doing or selling! It is crazy what being friends with corporate people can do for you! I hope to see some changes here soon since i shop here RELIGIOUSLY because of the deals and free awards program!! Thank you so much again Monica for all your help!!!
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September 2023 by scott robinson
Fish are still lying on top of the water deadThis used to be my go to place but recent manager changes have made this place ghettoNo one cares anymoreWill never come back hereI even called the corporate office to tell them about this decline and they don't even care ...if you love fish like i do this suks
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July 2023 by Tugba Koca
Giving it a 3 starts for the great staff and the products they carry! Deducted 2 stars because the price displayed does not match the price rang up!!! Item displayed as $2.99 rang up as $4.99, item displayed as $7.99 rang up at $31.99, item displayed at $17.99 rang up at $21.99. This is not ok. I returned the products and was told this is an ongoing issue with this store. The price display should match the item price at the register.
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July 2023 by Rosemary Fiorelli
Staff was extremely helpful and was very interested in working with us on the phone ?
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June 2023 by Got Nana
To employee if you want to flirting with customer please quit your job! Many of customers waiting for help.
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April 2023 by Carlane Bolivar
Ileana the Store Manger help me so much with my new puppy. Also their store associate as well. Awesome
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April 2023 by Carissa
The employees say hello right away. The store is clean and has unique options for dog food and treats.
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October 2022 by Sharon Brown
Bentley is my rescue rat terrier- Jack Russell mix. He ABSOLUTELY hates getting his nails cut. When we found Teresa, it was as if the Angels smiled on him. And us! No crying, no squirming- just a tail wagging. Every time we came in- once a month - Bentley was excited to be with Teresa. She is now in Davie - too far for us. BRING HER BACK. THIS IS ONE GROOMER WHO IS FABULOUS. And we have had our fair share of those who are not. You should NEVER let the good ones go. That is NOT HOW TO GROW A SUCCESSFUL BUSINESS. My father, who owned supermarkets in New York said, “Your employees are your MOST important commodity. Treat them well and they in turn will have your clientele coming back.Take a lesson.
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October 2022 by VET-LEO
My two Australian Shepherds are part of my family! I only trusted them with Groomer Teresa at Coconut Creek! I recommend several people to her and they also fell in love with Teresa! She is now in Davie! You have lost a good number of customers because of that transfer! Please bring Teresa back to Coconut Creek! Floyd & Barbara
