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March 2023 by Google user
Crooks! Speaking on the phone to them is pointless. If it isn't in writing it dont matter. No product received and they refuse to refund. We have been waiting for the flyers and nothing has came. We call and they say sorry nonrefunds even tho they confirm they haven't printed or anything. Absolute Crooks
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March 2023 by James Hamby
Crooks! Speaking on the phone to them is pointless. If it isn't in writing it dont matter. No product received and they refuse to refund. We have been waiting for the flyers and nothing has came. We call and they say sorry nonrefunds even tho they confirm they haven't printed or anything. Absolute Crooks
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August 2022 by Sarah Howard
I was told by my boss to order flyers from PK Graphics, and it started out as a pleasant experience but quickly soured. They told us our design was to big and after going back and forth via email trying to correct it multiple times to the dimensions they needed (which they should have access to photoshop as well, and totally capable to do that themselves and email us back asking for approval..) they replied that it was still incorrect. At this point they were so unhelpful we just wanted to cancel the order and work with someone local. That's when they informed us you can't cancel, you only get 30 days credit. We were like okay whatever, but then they contacted us again a month later asking us to fix the dimensions again. So we did, but kind of confused because we thought we were just screwed at that point. They then said it would be out for print but not in the time frame we needed them so today I tried to cancel again. I called and explained I needed to cancel right away, the lady on the phone said "okay, what's the email the order is under", completely blowing over the cancelation bit until I gave her the email. Once she had the email that's when she wanted to state there's absolutely NO cancelations and bring out the condescending voice, so I mentioned not seeing that being stated anywhere when ordering. I believe it was Joyce on the phone but anyways, Joyce wants everyone to know you have to go to the FAQ before you get screwed out of your money because that's the only place the cancelation policy exists! They're just a money hungry company that doesn't care about the customers experience.
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August 2022 by marcella di martino
Terrible service, paid for my business cards over 300 dollars and after 2 months I am still waiting to get them. I call them , e mail them but they do not answer.Do NOT use their service they disappear with your money!!!
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August 2019 by Renae Atkins
This is a company of criminals and all the good reviews are fake
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August 2019 by M Jai
Company is a scam, they refuse to cancel my order and told me that it was placed on hold(no time frame) which is okay because I wasn't ready to move forward, never did the company tell me they hold for 30 days then I lose my money regardless, I paid over $300 for Flyers. I didn't ask for a refund, all I want is my order fulfilled, they refuse to credit my account just took my money, Joyce Supervisor, I will be contacting BBB and filing a complaint because this is wrong. I've been a loyal customer to this company for over 9 years, I would never recommend anyone else to them until they resolve this the right way.... they ignored my emails
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August 2019 by Jason Berger
I placed an order for business cards with professional design on April 29. It took just under 3 weeks and 5 proofs (being told the 5th was the LAST proof) to get a decent design. When paying a design fee I’d expect to get more then a generic, templated design. I also will comment that once I made a change or a correction to a proof it would take 3-4 days before I’d receive my next proof via email. I know I’m not their only customer but you’d think it wouldn’t take a rocket scientist to design a professional looking business card!
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August 2019 by Gary Welling
They have printed my business cards for many years now. If there was ever a problem they corrected it quickly and accurately!
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August 2019 by Rock Roll
Our business could not grow without these amazing guys!
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August 2018 by Sharonda Arnold
This company provided me with the most demeaning and unacceptable customer service I have ever experienced in my life. If you are considering doing business with them, please take your business elsewhere. I spoke with the owner today, and her communication was absolutely unacceptable. I literally said, "I do not feel as though the energy of our conversation has an undertone of kindness." I reiterated that I was not trying to be difficult, however, she responded with such statements, "I am not your momma. ect." I literally thought I was getting "Punk'D" and the cameras were about to start rolling in. Please DO NOT support this business.
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August 2018 by Hyattsville Autosales
Every single order was came out excellent, fast delivery.
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August 2017 by Lindsay Teal
Terrible service. Order was wrong even after I was assured the order would be corrected. Do not do business with them.
