Publix Pharmacy at Pine Lake Plaza is a well-regarded pharmacy that has received mixed reviews from customers. While some have had negative experiences with rude staff and poor management, others have praised the exceptional customer service and helpful pharmacists. One customer had a frustrating experience at other pharmacies, but found relief at Publix Pharmacy. They were impressed with the efficiency and kindness of the staff, particularly Technician Mark and Pharmacist Gary, who went above and beyond to resolve their prescription issues. The customer was so satisfied that they decided to transfer all their prescriptions to this Publix location. However, not all customers have had such positive experiences. Some have reported encountering unhappy and miserable employees, particularly at the checkout. One customer described a less-than-friendly interaction with a cashier, which marred an otherwise pleasant shopping experience. Despite these mixed reviews, Publix as a brand is highly regarded in the Southeast, known for its excellent customer service, great deals, and delicious "Pub Subs." Customers have praised the overall quality and convenience of the Publix Pharmacy, with one reviewer stating they would definitely recommend this location or any Publix pharmacy.
Horrible managers and employees that could care less about about customers or customer service. deli department is poorly managed.
May 2021
The pharmacist Ezekiel was terrific. Fast, efficient, and friendly! He was all alone when I got my 2nd Covid-19 vaccine. He was slammed with people getting their vaccines and prescriptions, but he stayed friendly the whole time. Great attitude and great customer service!!!
April 2021
Got my moderna COVID19 vaccine there. In and out really fast.
