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January 2024 by Hector Canales
Worst place ever. Wish I could give 0 stars. Nasty rude employees. Horrible place.
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January 2024 by Anthony Acampora
It's nearly impossible to get into this place, been trying for weeks. Even their phone system makes it extremely difficult to schedule an appointment. I'm not sure why they are in business.If a business is this incompetent with scheduling and answering the phones how can anyone trust their results. This place is a complete disaster.
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January 2024 by Steven E.
Excellent place to get your blood work done. In and out in less than 10 minutes. They are fast and accurate with the results. ** Word of warning, don't just show up without making your online appointment, otherwise you might be waiting a while**
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November 2023 by KUNTE KINTEH
Had blood test today I told young man I was nervous had bad experience before he was great talk me through no pain and was very kindThank you
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October 2023 by Ann Rumble
Went to the quest at beachway Plaza in Pompano on FederalI've been going there for monthsService is spectacular in and out clean toTwo thumbs up??
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September 2023 by Broward Truth Exposer
If i could give 0 stars I would. My appointment was for 10:00am. I arrived at 9:58 and checked in. By 10:10ish I had to take a phone call and stepped outside for maybe 1 minute tops. I came back inside and waited another 25 min until finally I asked the african woman at the front desk (very rude and racist towards white people undertones/ vibes). I explained to her that THEY were late and that I only stepped outside for 1 minute and instead of just bumping me back, my whole appointment got canceled. Didnt get a text or email notification or anything. Mind you I had text alerts turned on my my appoimtnet/ all changes, and never received any texts except to wait in the lobby until i was called. I will be contacting a lawyer because I see other reviews of the woman at the front desk being racist and rude towards white people only. This is how I felt today and what happened to me also. Unfortuneltely I am not the only one who has felt this way/ left a review mentioning it. She is a closet racist and should be investigated.
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September 2023 by Adriano Allemand
I got there 15 minutes before 3:00 pm and they said they are not taking walk ins anymore. That was for a simple blood draw. If you don’t want to take people 15 minutes before the time stamped on your door, change the closing time!!! I’m disappointed! I hope I don’t have to come here ever again.
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September 2023 by Victoria S
I didn’t have an appointment and another location already turned me away due to being at capacity. But I walked in to this location at 1:08pm and the kiosk said the next available slot was 1:30pm. I was done and out the door by 1:25pm. Also the girl who helped me (I believe her name was Gabby) was very kind and gentle. I wish all of QD locations were like this one!
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September 2023 by Kim
The two times I have come with my mom, the front lady was very friendly and helpful. She was very courteous with everyone who came in. We were in and out within 20 min
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July 2023 by Alexia M
The place is a little loud, but the check in process is very easy. They have a small machine that basically does everything for you. I had an appointment and was in and out in 8 minutes top.I definitely recommend an appointment.
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May 2023 by Zizi Gtr
This place turned awful since they changed location. The lady at the front desk is very rude and racial towards white people. She serves well and speaks nice and smile to black people only. She pushes the people without appointment forward if they are black and helps them and discourages the others so they can give up. When 5 people are working and 4 patients leave, they don’t call the next patients in the next 10-15 min . Very lazy office. Avoid if don’t want to be treated badly.
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May 2023 by Gregory W
Disgustingly rude lady at the front desk was condescending and had a lot of attitude. Was told it was my fault that my doctors order was not present in their system and had my appointment voided as such forcing me to leave and return with a physical note.I was made to sit and wait for 30mins before after being falsely informed that the doctor will be informed. Only after confronting the lady (and her giving me attitude), she says that I need to sign in once again to be rescheduled . Why I wasn’t told to do so 30 mins ago upon my return IDK.Your time will be wasted and your patience will be tested.I do not recommend coming to this establishment at all as long as she is her
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April 2023 by Raul Chang
I was a walk-in and Evelyn Edwards helped me do the check in, she provided super nice service .I was in and out within an hour and everyone was amazing! Kim took my blood work and she is a master with the needle. 5 star all the way !!!!
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April 2023 by Fernander Andre
Thank you Kim, Evelyn and the rest of the staff at Quest Diagnostics Pompano Beach. Service and hospitality was great and quick. I'm so glad Evelyn was there to guide me through the process of using the check-in tablet and to answer my questions. Kim walk me through every step doing my drug screening and she was clear and helpful.
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April 2023 by Rich G
I have never seen customers treated so rude as at this center. Customers were barked at and commanded orders at like dogs. Corporate needs to respond to all these (similar) poor ratings and comments with a site visit that find out what’s going on. This place needs to be closed.
