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March 2023 by Obner Perez
Never neverPlease find somewhere else !!
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January 2023 by blair
NEVER EVER EVER use Diana. She has not answered my phone calls or emails in OVER A YEAR. She incorrectly cost my grandma $10,000 and will not help us in any way with getting the money back from the IRS.
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February 2022 by BORIS S
Diana costed me almost $3,000 in late fees and interest payment to the IRS for not filling my taxes on-time... Stay away from this place!
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March 2020 by Xay Rich
Poor customer service to say the least. The receptionist answered the phone "hello? hello? who is this?" without even stating the name of the business or even giving a simple greeting. That alone made me feel like perhaps I had dialed the wrong number or something. I myself had to ask whether or not this was a tax company and then the receptionist abruptly hands the phone over to someone else, presumably the account on duty or the business owner.
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March 2020 by Xavier Ritch
Poor customer service to say the least. The receptionist answered the phone "hello? hello? who is this?" without even stating the name of the business or even giving a simple greeting. That alone made me feel like perhaps I had dialed the wrong number or something. I myself had to ask whether or not this was a tax company and then the receptionist abruptly hands the phone over to someone else, presumably the account on duty or the business owner.I called in order to explain my personal tax situation, and to determine whether or not I needed to come in for them to look over my current and prior returns based on my circumstances. The lady hardly let me get a word in, as soon as i uttered anything her response: "just file it, just file it, im busy, ok?". Unbelievable.My taxes can be very complex because of the nature of the work I do and my current lifestyle situation. Because of that I always pay my account pretty handsomely to get it done properly, but he is currently away so i decided to call around. Pretty big potential missed opportunity for this place. Highly do not recommend.
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March 2016 by Mynor Martinez Prera
Diana is the best, highly reccomend!
