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September 2023 by Tomer Walerio
Best customer service and shipping time, the guy over the phone help me very quick and profusely with my order and the part that was ship to me was the correct one. thanks againTomer @ Xpress Locksmith service
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August 2023 by R. Grosvenor
I ordered a door stop, $46.50, that was the wrong finish for a door, I then ordered the correct finish from this company and received an RMA to return the first item. The re-stocking fee was $13.93 or 38% of the original purchase price and I paid the $5.25 return shipping; $13.93 was the cost to restock a 3" x 5" box, while the replacement door stop slips on a tile floor.
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January 2023 by Ed U
Great Quality
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January 2023 by Drew Ehrlich
Quick shipping for replacement part.Dwight provided excellent troubleshooting
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March 2021 by Elizabeth Renaud
I had been looking g for hinges for a vintage piece and luckily found them here.
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December 2020 by Edwin Rowe
Great hardware store a friend need a bolt and washer for his truck and when the assistant came over and ask what it was for found just what we needed.
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December 2020 by Will H.
I bought brass strike plates (ST-214-RC-605) to replace the originals that didn't fit well after installing new, 6-panel doors. This style with rounded corners is no longer readily available elsewhere, so I'm glad Doorware.com had them. The order process was easy and they came in a reasonable time. However, the quality is really lacking in this product, typical of "designed in China" products. The brass is too thin (they feel thin and look thin, probably 1/3 thinner than a traditional strike plate). The edges are sharp (haven't been deburred), but because they are brass it was easy for me to fix this with emery cloth. However, the worst thing is the screw holes aren't countersunk. On a traditional strike plate, the plate is stamped in to make a recess for the screw head. With these that feature is completely missing. I had to lightly drill with an oversize bit to get the screw heads partially countersunk. The brass is too thin to do a thorough job. I would gladly have paid more to get a better quality product.
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November 2020 by Lilli Copp
I needed an extra long door stop and US Homeware Inc./Doorware.com sold one. I could get it in a variety of finishes AND it arrived the following day! A day ahead of time! It fit perfectly, was easy to install and provided 2 different colored rubber tips on the end.
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December 2019 by David Berger
Horrible quality! Do not buy panic hardware from them
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December 2019 by David B.
Complete disappointment! Ordered 3 "heavy Duty" panic bar sets from them. Flimsy, stamped metal, weak springs, poor tumbler action. We will end up throwing them away after 2 weeks! Architect said he could not believe the poor quality!. Recommend shopping else wear! They don't return after install. Hard to know how bad they are when in the box!
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May 2019 by David Bunch
They have literally everything you need!!!!
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January 2019 by Sean F.
Needed some push pull handles for a 30 year old kawneer door. Doorware.com was the olny supplier that had them, they were helpful when I emailed about dimensions. Part came quickly. Thank you.
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September 2018 by Jessica Jones Derrickson
Great place to get hardware. I have gotten new locks, keys, and even a security bar for my rear exit door at my business. They are great because you can order online and if you have a question or need help they have friendly and knowledgeable staff that are happy to help if you give them a call.
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April 2018 by Scott Snyder
Terrible descriptions on their site led to 2 returns and outrageous restocking fees for overpriced products. Would suggest never doing business with them.
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February 2017 by Bruce Kim
I've gotten many things from them over the years. ADA bars for bathrooms, and other rooms (even using door pulls for grab handles on a shower for an elderly relative). Hinges, door (lever) knobs. The best thing is that they actually stock the stuff right there. Good prices, good service. Easy to deal with. Lot's of choices.
