-
February 2024 by Ryan H.
No employees! One person working with 10 people in line waiting impatiently as it's taking forever for any service! Meanwhile a "manager" sits talking on the phone. Bad attitudes also.
-
February 2024 by Leo
The service is very bad, super slow, they don't have cashiers, and the attitude of the cashiers is not the best.
-
February 2024 by saikrishna reddy vemula
Please maintain some employess worst experience ever had
-
January 2024 by Mariia Zhvavets
Terrible attitude! I do not recommend this bank to anyone!My husband does not speak English well, when he asked if he could use an interpreter, he was told that there was no such possibility, when he asked to speak to a person who could translate for him, the bank employee said that she could not talk on the phone. My husband waited for 1.5 hours, after which they simply returned the checks. I am very surprised that such a large bank has such a poor level of customer service and communication.It is a complete disappointment!
-
January 2024 by Shermaine Scotland
Customer service is the reason why I only keep enough in the account to keep it open. After today I’m good with not having it at all. Account CLOSED
-
November 2023 by Michelle Walsh
I would give less stars if possible. My former employer had me as an authorized signer on the business account. I had called the 800 business customer service number and they were able to cancel out the ATM card in my name over the phone, but unfortunately was told I would have to go into the branch to remove myself from the account.I made my appointment, and then was told that is NOT true.To me this does not make sense, I am not asking for anything but to remove myself, my name and all information from the account. Wells Fargo is basically holding my information hostage. So ridiculous, Im sure if I wanted to put money into the account that would not have been a problem, but not to take myself off of the account.During the time while working with Wells Fargo they allowed 3 fake checks to be deposited for $3000 each with my signature faked. This is why I am VERY concerned about them having my information on an account.Also, the lady was really condensending, when she called the 800 number in front of me, saying " I already know this but, can I remove this customer. " She is very politely trying to imply that I am not too bright for trying to remove myself. I was told by the customer service line that I could remove myself from the account, I did not just come there for fun and to waste my time. I am a business owner and that is why I do not bank here. Poor customer service. Do not waste your time banking with Wells Fargo, find a better bank.
-
November 2023 by Kevin F
No drive through lanes open at 10:45am on a Wednesday. It’s pouring down rain. Two tellers working, four other people standing around doing nothing, ten people waiting. Can’t wait to close my accounts with wells.
-
November 2023 by alex gelinas
Tried to call to ask a question about cashing bonds. Tried multiple times a day, no answer. Told all are busy and to hold, which I did, only to be sent to the automated banking line or have my call ended
-
July 2023 by Antonio Feacher
WORST BRANCH EVER!!!!!!!!!!!!! Don't visit here if you have anything to do that involves customer service, their $h!# is the WORST!!!! Sat in the Branch for 45 minutes today and WAS NOT acknowledged or helped by anyone with exception to the young lady behind the Teller line did address me and was pleasant when I first entered while she was helping someone else, but ALL of the Managers/Bankers on the floor acted if I didn't exist! Funny thing, I was there to open another account since they don't allow you to do it online...SMFH!! Trying Chase.. I wish I didn't have to give this thing any stars at all, but it won't let me post without it. I guess it can get 1 star for the young lady who addressed me.
-
April 2023 by Lou C
Unreachable by phone. Tried for 5 days straight, do not bank with them.
-
April 2023 by meelis raudsepp
PLEASE TAKE YOUR MONEY! WORSE BANK , THEY LIE ALL THE TIME
-
January 2023 by Eric Jacobsen
What a terrible experience! Went in to cash a check...seven or 8 people in line with one teller. 5 employees in the back area laughing about this or that while people stand in line. Eventually one person from drive through came to help out....asking each person why they were here. He helped one customer who was about 5th in line, to make a deposit....skipping everyone who was cashing a check/making a withdrawal.I won't go into too many details here, but the teller that finally tried to help me was slapping me with curse words. Ian, I hear you clearly through the glass. I'll never go back. 2.9 overall Google review score is GENEROUS!! You deserve far less.
-
January 2023 by Allen Durie
Showed up at opening I was by myself. Asked for some account info and a cashiers check. They made me site and wait and helped everyone else that showed up after me. I left and went to a different branch.
-
November 2022 by steve saunders
Drive thrus are not open. Took me over 1/2 hour to make a deposit. Apparently the manager must be consulted on all transactions
-
October 2022 by Ryan Green
Most unprofessional, rude experience I have ever had with a bank. My parents have had accounts with them for 20+ years. I went to start an account so I can bank with them with their recommendation. After today and hearing how I was treated we will all be moving to chase. They have one banker doing work while two others watch paint dry and had the audacity to tell me they are booked solid and don’t have time to help me. Am I blind? Anyone with half a brain can see the work ethic of everyone at this branch, zero; compare the ratings of neighboring banks. No discrepancy there
