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February 2022 by Elizabeth Torre
The bank manger does NOT know what he is doing and plays games and illegally holds back money and his name is Nick.He could care less if a court order is in place.He makes up lies just to tell you something.This will not stop here I will go every social website and report conduct to corporate with a letter and will not stop.I wish there was zero stars.There will be legal consequences.
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January 2020 by Thomas Vu
Great Chase Branch. Everyone was friendly, professional, and helpful. Thank you Nick for your assistance today.
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March 2017 by Matias Enz
Super efficient and helpful employees. Never had a problem. No queues
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September 2016 by Jeff Stevens
To start, I am not a member of this bank. I was in this branch earlier this week trying to cash a check. I walk in and give the lady the check and 2 forms of id required to cash the check. She then told me that the check was over the limit to cash set by the account holder. I then called the account holder who wrote me the check who said they had never heard of this before. As I repeat this out loud the lady then says "well let me show it to my manager". It goes from the first manger then to the next manager. The manger (Alex) tells me he needs to contact the owner of the business. He does after 15 minutes and then tells me that he could not verify that it was the owner even though he got the owners contact information from the bank data base. I decided to call the owner while I'm in the bank and asked him about the phone call. He said he did verify that he wrote the check, signed it and verified that I am a client of his. The bank manager, Alex, still refused to cash the check and said that he couldn't verify that it was the owner because he did not anwser all the questions. This situation went on for about 30 minutes.,.to try to cash a check. I've had bad service but this takes the cake. These people are a bunch of jerks. I will never do business with Chase and I will do my best to keep people away. If I could 0 stars I would. Way to go Alex your doing a terrible job and running people off.