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March 2024 by Ronald Kennon
Had to move from WD and have to say drive-thru customer service is rather curt and unfriendly. Act as though they're bothered. Another unprofessional encounter where the tech grew annoyed at me because THEIR intercom system was not clear. Really surprised at how disrespectful they treat their customers.
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March 2024 by cindy osteen
apparently they had a call in and the pharmacist did it all!! He took scripts - worked the register helped people with insurance questions and Not once did he stop smiling and greeting and being kind. if everyone approached their job, this way, how amazing it would be!
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January 2024 by Donna Dewhurst
I only bought a certain over the counter sleep aid gummy because it was buy one get one 50% off. Cashier rang it up wrong and I ended up paying full price. And was told that I couldn’t receive the discount because I paid with my aarp seniors U card. No refund allowed. Nothing they could do. Never would have gotten 2 bottles! There goes a couple of my senior benefits. Merry Christmas
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December 2023 by Kim DeBiase
I never leave reviews and I came here to say this place has the absolute worst customer service ever.
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November 2023 by Andrew Brothers
The tech fought with me for 10 min last week at the drive through about whether I had a 15 day script I could refill that day or a 30 day script I needed to wait a week. Turns out she was wrong and kept me from my medicine for 7 days because she can’t read. She tried to humiliate me as well “you just filled this three weeks ago” “I know…it’s a 15 day script.” Talked to the pharmacist today, who agreed with me, but didn’t care either at the end of the day. Straight up negligence. Will never use this CVS again. They do not care about their customers.
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November 2023 by April Golden
Always a pleasure coming to this CVS. I visited this location last week to fill a prescription and the pharmacy staff was such a pleasure. Even though I was not feeling well the staff at the pharmacy kept a smile on my face. Thank you ?
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October 2023 by Yahya Nasersharifi
Super nice pharmacist.
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August 2023 by Megan Vallejo
Such an unpleasant staff… there are two techs that are always there and they’re constantly miserable and act annoyed that you’re there. When you or your kids are feeling unwell and just want to get your medicine to feel better, they look at you with a “what do you want” attitude. The gentleman named Bob yesterday actually rolled his eyes to me when I needed a moment to pull my insurance information up. There’s always a long line of people or cars at the drive through because they’re slow. don’t bother trying to actually call and get through to anyone. You’ll be on hold for a minimum of 30 minutes. Yesterday was the final straw and I had my prescriptions moved to Walgreens down the road. Much more pleasant experience.
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July 2023 by Allie Cortez
Wonderful experience today at both Minute Clinic and Pharmacy!! Got my 6 year old in (we were out of state) for an ear infection. She was in so much pain and they were very attentive/listened to concerns and prescription was ready quickly despite the pharmacists being very busy.
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March 2023 by JON TUCKER
Is there an option for less than one star? The general staff inside the store are great, but anything with the pharmacy or especially the drive through is a problem. The drive through is a mess, long wait times, poor communication and no manors. Today I waited along time to get service, I then gave my credit card to pay and received a bag back (with my prescription), I assumed my card and receipt would be forthcoming... when I finally hit the button to get my credit card, the simple response was I should have checked the bag (it was in the bag). When I asked the ladies name so I could provide some feedback to senior staff... she simply stated she didn't need to provide that information. The staff is just generally rude and slow to respond.There have been multiple times when I get a text that a prescription is ready only to arrive and wait a 1/2 hour while they fill it.There are so many fantastic stores in this area, with incredible staff... this is not one of them.Taking business elsewhere until staffing changes are made here.
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February 2023 by L S.
What is going on with this place?!?! The pharmacy staff is beyond rude! Short, condescending and just flat out mean. It's not just one occasion, but every one. Especially with one of the female brunette employees. I'm just done with the attitude. I'll be taking my business to the Publix next door or Walgreens down the street.
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February 2023 by Debbie M
Your staff at the pharmacy is so rude. Hung up on me.
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January 2023 by critic for the uploader
Why are they still on the payroll, the clerk (male) is very deceptive tell you one thing and does another... Prescription was to be ready the day of 12/1, now l go to pick it up today 12/2 out of stock and its availability after 3:00pm.. SMH
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December 2022 by George Wentz
I can see why they have a 2.1 stare review. I walked in to get my insulin and the girl behind the counter was very rude an had an attitude. You should be glad and have a good attitude at your customer. I didn’t get my insulin and now driving way out of my way to go somewhere else.
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December 2022 by Brendan Walsh
Worst most in-helpful, deceiving pharmacy I’ve ever experienced. Would give 0 if I could. Told me my prescription would be ready in 15 minutes, go back and say they’re out of stock…… with no idea of when they would have stock.