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March 2024 by Nick Ziegler
I’ve gone here 3 different time and my order has been wrong every single time. Instead of hiring high teenagers maybe hire someone who can take a simple order. go to Starbucks next door where they actually read your order back and know customer
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March 2024 by Not a Beauty Guru
Idk how they have 3.9 stars being a Dunkin but here’s an honest review. The workers at Dunkin aren’t trained and thrown into action so if you’ve ever wondered why every single coffee tastes different that is why. Coffee isn’t very good either. Usually a bit old and very milky and sweet. Also the food is terrible trust me don’t get breakfast there. Hashbrowns are always burnt tasting and the sandwiches Just taste weird especially the eggs and sausage. Their donuts are okay but not the best. Starbys across the street is always consistent and tastes great.
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March 2024 by Al Williams
Always busy but I’m usually in and out in 15 minutes. Mostly teenagers but they’re all kind and respectful. Anytime I’ve ever had an issue it’s been resolved easily.
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March 2024 by Sean Hassan
We only go here because it's in the neighborhood however I'd say seven out of 10 times the lattes are half to three quarters full and 50% of the time they are lukewarm. It's my fault for continuing to go which I will not be doing anymore.
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February 2024 by Ken Davis
If you're ordering pickup please take your time getting there, especially if they aren't busy that's when they'll really take their time with your order! If you're an octopus, you might not need all of your things in a bag, but if you're a human making a pickup, please be sure to request a bag for your items because they won't do it on their own!
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February 2024 by John Ruddy
Coffee always consistently 5 star good, and prepared as requested....the breakfast eggs are all microwaved old. Not good, begels are average. I buy 3 pounds of coffee ever 2 weeks and it's great for a WFH
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January 2024 by Lauren S.
OMG! Best coffee and employees are so sweet friendly and wonderful and they get everything done fast and fast and the pastries are AWESOME and especially the donuts and amazing love it so much plus so clean and organized and sanitized and I love it so much and seriously come get a amazing piece of coffee or any kind of coffee drink and awesome service and food and so fresh and delicious and it smells so sweet when you walk in the door and remarkable so wonderful and give the staff lots of tips and be kind and respectful they work hard and and make amazing things and love it so much! From Lauren
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December 2023 by John Vaughan
Order was incomplete and incorrect. Do NOT order deliver from this store, and if you are taking out, double check your order.
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December 2023 by Anirudh Sharma
Ordered a toasted everything bagel but got an un-toasted nothing bagel instead.
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November 2023 by Annabelle W.
here was my experience at this Dunkin' Donuts. I love Dunkin' Donuts it's just food. Donuts are so good but when I went here I wanted to talk to an employee and I'm using this kiosk so I asked if I could talk to the employee and they said they were busy in the back, so I just kind of said like can I go to the drive-through then like I really want to talk to an employee because I've used their Kia before and they didn't give me the right order so I was kind of confused and I didn't know what to do and then finally they said let me go get the manager I didn't even ask for the manager. This lady was literally just sitting there doing nothing and she could've literally rang me up but she didn't and she was just the one who said go get the manager. I went there for 20 minutes. No manager was called there was no manager and I kind of like left and I tried me back the next day and the manager was there. I didn't even want to talk to the manager I just asked again hi can someone help me and they said oh yeah, the kiosk is right there. I was so mad because it was the same girl from the other day and I knew she recognized me and I was like OK is your manager here today and I am not a Karen I am like 20 so I do not specify myself as a Karen but I had to ask someone because this is so unprofessional like I didn't want to use the kiosk mainly because I had a bad experience with it before, so I kind of told the manager that she completely understood. She said I don't know why they're not helping you they're basically doing nothing but then she said I'll be right back she didn't come back so I left and I haven't been to Dunkin in one month 10/10 don't recommend.
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November 2023 by Daniel B.
We often get the donut holes with a Box of Joe to go for your meetings. The hot coffee is always fresh, and lots of cups, napkins, cream, and sugar are included with the order. We appreciate the freshness and the good service.
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October 2023 by Takeit76 Apex
They took 10 years im a starter now just to make a begel asked for toasted made it raw and saw a guy chockinh the chickrn
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October 2023 by Elizabeth Mercurio
We have enjoyed our quick and pleasant experiences through the drive thru for years. Living in nocatee being able to take your golf cart for a quick donut run is a dream. Never had an issue with our favorites running out or too slow of a line that we go elsewhere. Orders always right. Just wish they had a payment closer to the window so I don’t have to hand my phone over for Apple Pay (:
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October 2023 by Sean Weinmann
Donuts, coffee, food are exactly what you would expect from DD, delicious. It’s the organization and service that is lacking. When ordering ahead, regardless of walk in or drive through, it’s ~35 minute turnaround. I can understand busy times, but after a few visits, I noticed that there is no real priority to orders other than how much you bother the employees. When I place a walk in order, I would expect them to fulfill the orders in order placed priority so I can walk in and pick them up. I have even started waiting 20 mins before coming up. Instead, they fulfill whomever walks to the counter and asks about their order. Although drive through gets really busy in the morning, I recommend the 30 minute wait to ensure you get specific service instead of relying on the walk in for pickup.
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September 2023 by Henry R
AMAZING doughnuts, good coffee, and good bacon. bathrooms could be better though.
