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July 2023 by Cecelia Lopresti
Simon quickly and professionally replaced our pool pump.Jesse has done a perfect job maintaining our pool as well!
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June 2023 by Frank Grove
Jeff, the manager, doesn’t care about the customer. Only a quick buck. Canceling immediately.
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June 2023 by Frankie Grove
Amanda is cool. Rest is Garbage. Avoid, go to Leslie’s
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April 2023 by Wendy Barlin
Horrible experience. Dishonest business practices, shameful customer service. Look elsewhere for pool service and supplies.
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February 2023 by Darrell Grimes
I had a reservation for 3pm at my home for leak detection. I scheduled it for a water leak in my SPA. At 3pm Pinch a Penny called today and said they do not detect leaks in a SPA. They only detect and repair a leak in the equipment area. So sorry, too bad!!!They do not no know what services they provide. Will not use Princh A Penny again.DG
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August 2022 by Shane Thomas
Everything is exactly how you would expect the Pinch A Penny to be.
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May 2022 by Joan C.
Two stars as the young fellows have been in the past thorough. Lately not as much, obviously short help. We had a problem the gentlemen who came out said to us he can fix it. Great, right? Now today the office told us they can not fix it and gave a name of company that can. He has poor reviews and no one answers the phone- or provides an opportunity to leave message. We called another Pinch a Penny who says they probably can fix it. Crazy!! Not happy customers.
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March 2022 by Stephen Crowder
Great service. Was there when some obscene man (customer) was yelling over something that wasn't the store's fault and the owner handed it with such patience and grace. More power to them.
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January 2022 by Michael P. S.
They serviced my pool for years. Over the past year their service has been horrible. Don't show and don't call. Show and only partially clean pool. Finally pool consistently had algae on walls and in water. Their response was your pool is outside and maybe the stuff blew in after they left. When it becomes easier to do it yourself rather than deal with the company hired to perform the service it's time to fire them.
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January 2022 by Marshall Howell
Very helpful, free test of pool/ spa water, don't push product on you but have everything you neef
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September 2021 by G C
Friendly, expert advice and service. After a water test they simply recommend what you need and never try to up-sale. My go to pool supply store!
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July 2021 by Grady Carrick
Friendly, expert advice and service. After a water test they simply recommend what you need and never try to up-sale. My go to pool supply store!
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October 2020 by Jimmy Watson
Had what I needed
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April 2020 by Ali A.
Terrible place to do business. I purchased a pool heater from Pinch a Penny Ponte Vedra location 2 weeks ago. Awful experience from beginning to end. Installer was a mess, didn't want to be there and rushed the job. Installed pipes all over the wrong spot. Reached out to owner. This is where it gets even worse. I asked them to come back and reinstall the proper way. Instead it was a conversation with a bully. He tried to intimidate and threatened to remove the unit after spending over $800 in electrical install. Instead of installing behind the fence with plenty space, installer rushed and gave false information so he can do a quick job. AVOID BUYING ANYTHING FROM HERE! OWNER SEEMS TO THINK THEY CAN DO A BAD JOB AND GET AWAY WITH IT.
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February 2020 by Bradford Hull
Very helpful if you want to avoid pool service and do it yourself
