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January 2024 by Tracy Cheuk
Worst experience!Last Nov, I filled out the form to transfer my progesterone prescription to this location because it’s close to where I live.Two weeks ago, I went there again, and the pharmacist told me it's back order and may take a while.Just now, 1/3/24, around 4 pm, I called to check the status. A girl told me the same, but when I asked how long it usually takes for back order, she said she didn’t know; it might take longer than six months, or it wouldn't get it at all; her explanation was very unclear and sarcastic. I'd instead they tell me it's out of stock so that we won't put hope on it. I suggest this young lady return to school to learn more. The meaning of ‘prescription’ and ‘medication’ is not the same; also be nice to this neighborhood
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November 2023 by JANICE
Customer service is fair to poor; rx are never ready when you're told they will be; they question your doctor (because they think they're smarter) - CVS is worse! So this is the best it gets here in Nocatee Florida - unless you wish to drive about 15 to 20 miles to a different pharmacy which is likely no better. Sigh. Ground hog day!
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November 2023 by Steve Auvenshine
Excellent service and attention too details!Thank you Publix pharmacy team at Nocatee ttown Center!!
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November 2023 by Janice D
It doesn't surprise me Publix Pharm not BBB accreditied. **************** is fair to poor; your prescription is NEVER ready when they tell you it will be, and then they have an attitude when you question information they gave you! Furthernore they call your doctor- why? Because they think they're smarter. Sigh. I love living in ** but the pharmacies and supermarkets in this area are very poor - very poor.
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May 2023 by Dan gallagher
I want to say a big thanks to Olay (sp?) who provided great customer service and went above and beyond in helping me with prescription refills before an extended trip I was taking. Thanks so much!
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February 2023 by S K
Although he did try somewhat to help me out. Justin was incredibly rude and disrespectful. Because of his extreme rudeness I will never go back to this pharmacy location again. I was very upset and disappointed at his behavior.
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September 2022 by Marc David
Worst customer service ever. Multiple times I was told my prescription was ready when it wasn’t and they never have anything I need ins stock. The people working in the pharmacy are extremely rude and don’t want to help you. Stay away! Go to CVS!
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August 2022 by Sarah Jane Triton
Big thank you to the bakery . The cake for my cousins Birthday was delicious!!! FRESH FRESH FRESH FRUIT INSIDE OF THIS YUMMINESS!! Sarah Happy Birthday Mike .
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April 2022 by Lauren S.
I LOVEE this store so much everyone is so sweet welcoming and the BEST FOOD and everything and the employees are so great hard working and devoted and determined they have everything you need from meats dairy bakery and soup bar etc and plus COVID Shots too and they are always gathering the carts and putting them away and and but they do need more grocery cart lanes and they need more bathrooms all over the store and SERIOUSLY NEED A SELF CHECKOUT and I am tired being in long lines and with SELF CHECKOUTS IT IS SO MUCH EASIER and provide free water and lemonade during the summer and have traffic person guide the traffic safely and plus golf carts too and plus have snacks outside with water and lemonade ice tea juice boxes and should us a survey every week to there customers on everything etc and have a ATM inside the store and need to update there bathrooms and put Febreze vent clips make it smell good all the time everything need to me arithmetic in the bathrooms sinks and toilets and better toilet paper holders much easier and better toilet paper and have tints for the schools to stand under and Santa during Christmas time so no one gets wet by the horrible rain weather. From Lauren
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February 2022 by K
Love this pharmacy! They always have my script ready when I arrive and even know me by name as busy as they are. Josh, the pharmacist, is so knowledgeable and always goes out of his way to answer all my questions and concerns. He handled all of my grandmother's prescriptions before her passing, getting refills and insurance authorizations. Never had to worry as her care giver because he always had everything handled. When she finally passed, he even put a sorry for your loss card in my prescription bag. I just couldn't as for ask for a better pharmacy.
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January 2022 by Kylo R.
Clueless employees that don't know where anything is, and typical stuck up nocatee douche bags and soccer moms. It's horrible literally go to any other Publix in the Jacksonville area but avoid this one like the plague.. Man nocatee is such a s*^# hole thank god I didn't move here!
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January 2022 by Phil Kriss
Nocatee Pharmacy Needs more help!Consist lines of 8 to 12 folks in line on this Saturday. Forgot about coming in for just a Rx pick up and out. Needs attention!
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March 2021 by Jessica M
I’ve had nothing but great service here. The prescriptions have been ready when promised and the staff is so friendly and caring!
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March 2021 by Samuel Ha
Publix juice gave me victory royal
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February 2021 by Donna S.
PUBLIX LIQUOR STORE - Actually, this review is specific to the liquor store that is attached to my neighborhood Publix. (See separate post if you're interested in my thoughts on their outstanding deli.) Talk about fantastic customer service! I'm not much of a "liquor drinker", so when I went to get a bottle of bourbon for a gift for a dear friend, I had NO idea what to purchase. I had NO idea that bourbon had so many options, varieties...I was lost. The prices varied incredibly as well. Samir was there to help me out! I explained my price limits and the kind of bourbon drinker my friend was, and he nailed it! He did not rush me and talked me through what I was looking for. Thank you, Samir! Fast forward a month or so and I needed another gift. In I went to find some Port and Limoncello. Samir actually remembered me and the bourbon experience! Both staff members were available to help! I was SO impressed! They'd actually directed us to next door telling us that Publix had a better selection of Ports, and they told me exactly where to find it--right to shelf placement. We did not need to get the Lemoncello THIS time, but we will! I am always, always impressed with great customer service! As for COVID - yep--masks required and social distancing is strongly encouraged. You have a returning customer! Thank you!
