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September 2025 by Maria Lopez
HORRIBLE experience (must read): I rarely leave reviews, but this experience was so disappointing that I feel compelled to warn other moms who, like me, don’t have time (or emotional energy) to waste.
I came into this salon with a beautiful balayage that had taken me months to perfect — time, sun, and patience had created a look I truly loved. When I first met Carlos, the owner, he even acknowledged how beautiful my hair was. My appointment was simple: a root touch-up and a trim. That’s it.
Instead, I left with hair two tones darker, no balayage, and no highlights at all. Carlos only cut my bangs (not the trim I had asked for), and my once natural, sun-kissed color was completely covered up. After washing, I immediately mentioned to him that my hair looked much darker, but he brushed it off saying, “It’s just because it’s wet.” When it dried, it looked even darker — I said something again, and he dismissed me by saying it would “lighten up over time, maybe.”
The most frustrating part? He justified his decision by saying my hair looked “brassy” — but there are so many professional techniques to correct brassiness without eliminating balayage or going so dark. Instead of honoring my request, he made a choice for me — one that erased months of effort and left me heartbroken.
For me, this was more than just a color mistake, and waste of time and money. It was a breach of trust. When you sit in a stylist’s chair, you expect to be heard and respected, not ignored or overridden. Especially as busy moms, we rely on professionals to do what we ask — not what they decide for us.
Now I’m left with dark hair I never wanted, no balayage, and the added burden of finding another salon to fix it, at the expense of damaging my hair. What should have been a simple maintenance appointment turned into a heartbreaking waste of time, money, and trust.
I hope my experience helps others think twice before trusting this salon with something as personal and important as their hair.
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July 2025 by Terry MacIvergan
Maryanne is a fantastic hair stylist! She listens and gives great suggestions. And, she is consistent. Love her!!
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July 2025 by D Carey
Awesome
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July 2025 by Caroline Harrison
Rachel is an INCREDIBLE stylist. Not only is she insanely talented, she is always brushing up her skills in continuing education. My hair has never looked as good as it does since she started doing it. I get compliments all the time, and even 8-10 weeks out from color it still looks so good I don’t know how she does it! She is extremely caring and dedicated and her perseverance is unmatched.
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July 2025 by Merari
I have curly hair and Rachel is THE BEST hairstylist I’ve ever had. I call her a hair magician. She’s basically Edward scissor hands and leaves my hair looking and feeling incredible every single time. Everyone I’ve referred to her has had the same experience. She’s also always taking new classes to perfect her skills and it truly shows. If you’re looking for a new stylist, have a lot of hair, or wavy/curly hair and want someone that is an expert in their field, Rachel is your girl!
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July 2025 by Kim Wood
The only place I’ll go from now on! Rachel is so extremely talented!! I’m super particular about my hair, but Rachel has permission to do whatever she wants when I show up - she really is that good. From cut to color she crushes it every time!
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July 2025 by Laura Billingsley
James is amazing! I have very thick hair and he’s the first stylist in years who I’ve felt gives me great cuts. I get compliments all of the time. Thank you, James!
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July 2025 by Scott Fletcher
Wonderful salon with superior service!
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July 2025 by Debie S
Fantastic haircut by Rachel!!
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July 2025 by Melanie_ Grace
the best salon i’ve ever been too!! been coming for 5 years i love everything!
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July 2025 by Jessica Ho
I love this salon! My stylist Mary Ann is the absolute best!! I always leave looking fantastic and feeling even better. It matters when people care about you. This is a place that cares. Everyone is so friendly from check in to check out. Love coming here!!
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December 2024 by Erica Shinkle
James was recommended to me for a men’s cut for my son and he did not disappoint! He handled my son’s long, thick curly hair amazingly. He recreated the photo we brought in and my teenager walked out extremely pleased. Thank you James!
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September 2024 by Kailey Anderson
Bryonna is the best stylist and my sister and I both see her for highlights! The entire team is amazing and my blonde always looks so good.
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July 2024 by Angie Walters
Staff is friendly. Does good work. BUT…
First visit I paid and my receipt was emailed to another client. I received phone calls to process my payment. Finally they discovered I had already paid.
Second visit, I wasn’t able to go ahead and schedule the next visit as I was told to do it in the app. After several attempts, I called and found out the stylist was in Calif and only works certain days every few months.
I scheduled with someone else, that visit was great! However my receipt again was sent electronically to someone else.
Tried to schedule again 6 weeks later and nothing available for months. I called, was told Terry only works 2 days a week. Scheduled with another stylist for June 10. Received a call stating the stylist was out of state on vacation and wouldn’t be here. So I called the shop and rescheduled with Brianna for today. Arrived for my appt and was told it wasn’t on the books. I’ve never had this much trouble for a service.
I’m a kind, clean, professional person. Been in Nocatee for 18 months. I tip very well. No idea what the problem is. Guess it’s just not the right fit.
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July 2024 by P Naz
So I scheduled a men’s hair cut appointment with the co owner Carlos. I was shocked when the front desk charged me $65 for a regular men’s haircut. I would never put a price on anyone talent or experience but when I have to find another salon to fix my haircut that is very disappointing. I feel taken for a ride having paid an excessive amount of money for a low quality haircut. The guy is not even friendly.
