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October 2023 by Steph
I have been a client at this salon for many years and loyal, to each and every stylist (7), but unfortunately I have encountered the need to change stylists on many occasions as they left due to being treated poorly. My most recent visit to the salon was with a new “master” stylist, since once again my previous stylist left, and was left feeling completely mortified by the lack of consideration and disregard that I experienced. I was told that she “didn’t have enough time” which was interesting as I simply requested less highlights for fall, and that she wasn’t “comfortable”. I sat there in amazement of what I just heard thinking she was joking, and quite confused as it came from a “master” stylist. Needless to say, I am now heading off to my out of town trip with really bad roots!. I now completely understand the reasons behind the departure of numerous high quality stylists from this establishment. So, if you are seeking a less-than-satisfactory experience, this establishment will meet your expectations and beyond!
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July 2023 by Kathy
Always feel like a new woman when I leave the salon - no matter who manages my mop.
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May 2023 by Mimi Sp
i am disappointed with my results.I asked for blonde highlights all over and gave photos to show just how much blonde i wanted to see in my hair.they allotted only 3 hours for me to go from dark brown to blonde. No heat. This did not sound right to me at all as it should have taken way more time and probably require heat.I am now looking at before and after photos that i took, and I see very little difference (barely noticeable change) for how my hair was when i came in. :( :( :(i have given this salon multiple chances and out of the 4-5 times that i have gone there, i left the salon loving my hair ONLY ONCE, three years ago. The other times i have been disappointed with results. This will be my last visit there.i guess it's party my fault for not being aggressive and pushing back more on what i wanted on top of just showing photos. lesson learned for me!Services: Haircut
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April 2023 by Allyson Leatherwood
The salon itself is so cute and clean. My hairstylist is the best ever and I trust her with any style I want to do. Everyone is very kind. There's no better salon in Jacksonville.
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November 2022 by Leigh Slayden
Many talented stylists—Julia is amazing! So precise, so skilled, yet open to freedom of styling. Highly recommended!
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October 2022 by Sandra Maurice
i’ve been going to this location for a few years and by far i had the worst experience when i booked with a different stylist. she was so rude and passive aggressive the whole time. the price we agreed on up front was not what i paid. complained about my hair the entire time and acted like she didn’t wanna be there. i left with wet yellow chunks of highlights bc she “didn’t have time” to blow dry it. when it dried it was nothing like what i asked for
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March 2022 by Ruth Evans
Rachel did my hair and she did an AMAZING job!!! I’ve always had bad experiences at salons and end up leaving with hair I am not happy with but she gave me the best experience I’ve ever had in a salon. Very professional and so sweet. I am IN LOVE with my hair and will never go to another salon again Thank you!!!!!Services: Hairstyling
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November 2021 by JJ JJ
After booking an appointment online, I received a phone call stating that "the computer is wrong sometimes, so the stylist is not available nor is anyone else at that time". I happily agreed to a different time slot, and was told the owner would be providing the service. As I was pulling in to the parking lot for the appointment, the owner called me and told me the time slot was not available, and the only opening would be two and a half hours later then the scheduled appointment. Needless to say, I went elsewhere. Extremely unprofessional business.
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October 2021 by NJ TravelGal
I only get a haircut here, Kristin is my stylist. I am always very happy with my cut. I would highly recommend them, especially would recommend Kristin.
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October 2021 by S J
Carlos is great at what he does! Always a clean, friendly and inviting atmosphere.
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May 2021 by Lauren
I had my haircut by Cailey, she did a beautiful job! My hair is naturally curly and thick and not easy to deal with. She did exactly what I asked for and brought it back to life. I’ve had nothing but compliments! I highly recommend Cailey!! Super friendly, very professional and thorough. Thank you, Cailey!!
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May 2021 by Garima Srivastava
Got the best haircut I've ever had with Cailey!!:)
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May 2021 by Brandy Dalton
I came in with a mess and needed help fixing the poor cut I revieved in another state. Holly came to my rescue, listened to my concerns and gave me one of the best cuts I've had in a very long time. I have found my stylist after 2yrs! Great, laid back atmosphere and everyone is very happy and welcoming.
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April 2021 by maribel burke
They do a great job on Brazilian Blowouts.. who doesn't like smooth, soft hair.. everyone there are akso friendly..deffently recommend to give them a try.
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December 2020 by Jyl Choate
Incredible salon that I have been going to on and off for the last 12 years or so. I live in Atlanta so whenever I am in Ponte Vedra I try to make sure to get an appointment with Carlos. They went out of their way to help accommodate my handicap mother and make her feel better during this difficult time. Love them and have always been happy with all of the different cuts and colors my family have received.
