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February 2024 by Almarie Falbo
Not very friendly. I have been a customer for over 5 years. This time the staff was made at me because I asked - why 3 months of mail was put in my box a few weeks ago? (it was the post office fault), I am late by 2 weeks in paying for the next 6 months - there is a $35 fee the computer charges - the computer did it and you cannot change the computer, I asked for a year last time and they only charged 6 months. Watch the detail here... I wish I could keep the address and move to a different UPS Store. Because of my business I also have a UPS address in Rochester NY and they are excellent there.
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December 2023 by Ayano Fujinaka
All of the staff treats me good and try to take care of me very much especially when I have questions or am having some problems for my package issue.
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November 2023 by Kim Decker
The staff here is great, fast, friendly & efficient!
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August 2023 by Ronald Kennon
Will try charge for every little thing. Try the ups store in Jax Beach, super friendly and helpful.
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May 2023 by Doron
Sometimes Google makes mistakes and sometimes owners don’t update their page. But I drove 25 minutes to get her to see the door hours say the same as Google does and they are closed.Horrible experience
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April 2023 by Daniel Wilson
Very friendly staff! Thank you guys for helping me with all my shipping needs!
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February 2023 by tova cadaner
Always has the nicest people working there!
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January 2023 by Gena Jann Beaver
I go to this branch quite often and even though they are busy - the staff always is informative and helpful.
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July 2022 by Dan Glunt
I have been a cstomer since 2015 and they deserve 10 stars. Best customer service team ever!
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April 2022 by Kat Davis
Not sure if this E-file. This is the address that's on E-file from the email sent to me from E-File..If not sorry for the review...E-file wasn't forth coming of line about the fee for the tax service. they advertise for free but I was charged a fee and the site wouldn't allow me to apply a discount code. Spoke with a representative and she wouldn't accept the discount code..Very unsatisfied customer!!
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July 2021 by Missy Rypkema
Horrible store, tries charge you $$ for boxes when returning Amazon products to make money! Instructions clearly said no boxing or packaging necessary. Poorly managed, go somewhere else.
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May 2021 by Ben Bright
Great experience, friendly staff and fast service!
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May 2021 by Cameron Thomas
Spent $700 on printed materials and manager refused to comp a $6 box..poor business. Plus, I needed color and they’re monochromatic!
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January 2021 by Michael O'Riley
I highly recommend this UPS location it has A+ customer service. One associate in particular, Aron, went above and beyond. He knows his job very well and had no issue packaging my heavy odd size items. He ensured everything was carefully packaged to avoid damage during shipping. What was really impressive, while we are in these unusual times, I was completely blown away by Aron's customer skills. You just don't see it much anymore, it was a breath of fresh air. Great job Aron, you have a bright future ahead of you!
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January 2021 by Adam Guillette
Horribly managed and incredibly slow. Stick to the Jax Beach store if you value your time.
