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April 2024 by Shari Gruhn
Walgreens what happened?!You used to be great and I loved going there! The Pharmacy employees are not friendly, rude and act bothered. Bring back the former management and staff that Ponte Vedra grew to love!
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April 2024 by ck Magillacutty
Extremely rude nighttime nightmare employee… beware. Little short small guy w/dark hair. Wants to accuse you of things.
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March 2024 by Evelyn Chickadel
I called the pharmacy for two days and they would answerthe phone and then hang up. Finally I called customer service and they connected me to resolve my issue.
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March 2024 by Karl-Benson Josaphat
Awesome
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March 2024 by lucas pels
Just had a 10/10 experience going to Walgreens today. “Zac” is a shift lead or cashier at this store and three times I have seen him step beyond the call of customer service and have a genuine and fun conversation with his customers. Without a doubt this man deserves a raise and recondition. There are not many people left in the world who treat people like he does. Walgreens, don’t lose this man, he is a golden ticket.
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March 2024 by Jason Havens
I agree with many of the other unfavorable reviews (and I rarely take time to write a review and even less so a negative one). When we first moved to PVB about ten years ago, this was one of the best Walgreens stores that I had ever visited (across the country and one of their international stores). Now it's one of the worst. If their service does not improve significantly, our family will move to better alternatives.
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February 2024 by Brett Delpuech
This is a top notch establishment! The employees are delightful, so I am quite confused as to why so many people are complaining about this place. Would recommend!
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February 2024 by Laurie Eddings
Terrible experience and customer service! They must be short staffed, underpaid and unhappy in their jobs (and lives) to treat someone that way.I had a prescription in for a week and a half, and every day I got a different response as to why they didn't have it or when I could expect it, and that was after waiting an hour and a half to even reach them on the phone...and in between that I was getting automated updates via phone, text and the app saying they were working on it...then it would say ready tomorrow by xx, then it would say delayed...and then they just canceled it all together with no heads up or notification from them in any way. I will never go back there. They were also incredibly condescending to me on the phone and disrespectful of me as a customer who before would go to no other pharmacy/it was my favorite.
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February 2024 by Rum Ncoker
This Walgreens is great! previously went to Winn Dixie but this place is way better. Winn Dixie never had any meds in stock. Senior leadership obviously didn’t care about their pharmacies or they would have meds available. Poorly run company. Filed bankruptcy and now sold to Aldi. I’m sure all the execs had a golden parachute while kicking the employees to the unemployment line.
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February 2024 by Khaycee
My experience with picking up my prescriptions here has always been a quick and easy process even with last minute prescription requests and changes, the workers there have always went above and beyond to make sure my medications are prepared and ready, I would highly recommend this pharmacy.
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January 2024 by Chelsea H
My experience has always been nice and easy. I go in pick up my prescriptions, shop around if there’s a wait. Everyone’s always been friendly. Ever since Covid happened there’s been backorders for everything including medications which is unfortunate, but not anyone in any pharmacy’s fault. I haven’t tried to get a Covid/Flu test as I’ve seen a lot of bad reviews are about those experiences, but personally I either test myself or go to my doctor. The way I see it, it’s a pharmacy and their jobs as medical professionals is to safely get people their medications.
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January 2024 by Caroline Delpuech
Amazing staff! They go out of their way to be helpful.
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January 2024 by Elizabeth Thompson
This is the worst pharmacy I have ever experienced and to see so many one star reviews and nothing being done about it is even more concerning.The Winn Dixie pharmacy staff was amazing and since the company sold their scripts to Walgreens and CVS, I HIGHLY recommend the Walgreens pharmacy manager look into hiring the pharmacists and techs from Winn Dixie in Ponte Vedra and replacing the rude people you have working who clearly do not care about people’s health or wellbeing. How are people supposed to trust they are getting the correct medication from people who are rude and do not follow up with their customers?The negative reviews are a testament to a toxic culture, and I hope the new U.S. CEO, Tim Wentworth and his CHRO are attentive to these issues and take swift action to prevent further damage to the company's reputation.
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January 2024 by Maggie DeLaRosa
Absolutely the most HORRIBLE Walgreens location I’ve ever been to. Made an online appointment for flu and Covid test in advance just to get there for them to say it wasn’t available. Spent half an hour on the phone on hold to try to get a staff member but it was impossible! Careless, rude staff!!If you don’t have test available DO NOT HAVE APPOINTMENT SLOTS OPEN ONLINE!!!
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January 2024 by Giovanni De la rosa
Terrible pharmacy. I made an appointment and waited for almost an hour you can tell they don’t care. Well they said they don’t make test like that there after the appointment was just for that.