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October 2022 by Robert Walls
I normally do not review banks, but I felt it important to review this one.I have been a Wells Fargo customer going on a decade now. I have been with them while living in 6 different states. I have had my share of issues over the years, and because of that, I don't use them that often.However, that has now changed, as I am about to open 2 childrens accounts with them, as well as using them for direct deposits again.This all came about because of their in branch customer service over the past 2 days. All of the associates were the definition of awesome, I worked with at least 4, but mostly I worked with Debbie. I swear that woman is an angel sent down from Heaven itself.I was having issues with something, that was not Wells Fargo's doing, or their responsibilty to fix, but fix it they did. They called multiple banks, they called Wells Fargo higher ups, they just did everything to resolve the situation, and I am thankful to say they did in fact resolve it.After this, I will be a loyal customer for life. I am truly thankful for all of their help, and I will drive the extra distance to visit this specific branch!
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April 2022 by Cain Sales
Debbie is the best! Always a big help. She is the only reason I keep my accounts there.Trying to contact the branch via phone is a joke. Nine out of 10 times I call, no one answers. I get a recording that directs me in every instance to a service I am not looking for. Good luck for anyone trying to get a human on the phone!
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July 2020 by Autumn S
Had to go here to see if I could pick up checks, because apparently people still want checks for some reasons. There was a sign on the door that said by appointment only and a woman came out, brusquely asked if I had an appointment, and when I said no she locked the door and strode off to Publix without offering me an appointment. However, I went into the drive through and that woman was extremely patient and explained the whole process to me. I got my checks and was very pleased by her customer service.
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December 2019 by Jessica Collins
Fantastic customer service at this location--do not hesitate to bring your banking needs here. We are always served promptly with friendly smiles by professional staff members who are knowledgeable and show concern for our needs.
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June 2018 by Jim G
I have nothing but good things to say about this WF branch. They were always very nice and patient with my parents and greeted them by name. They have been very helpful over the last two years, when I have been dealing with them from out of state.
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June 2018 by Julia Natal
Inconvenient to work with
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May 2017 by Anna Moore
Helpful and friendly services!
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June 2013 by Shane Coburn
Mrs.Amanda is so helpfull and very pretty.