-
March 2024 by M V
Payed for a toyota And told to put up or shut up! Unfortunately they are the only rental shop in town!
-
February 2024 by Franco Giorla
Great staff and service. Thank you so much!
-
February 2024 by Ernesto Mesa
Great service car nice a d friendly staff
-
February 2024 by Tracy Mathias
I always rent from Avis. Cars that i usually reserve are never available but when u get there and usually the car is still in lot. There is always an alternate car to rent but quite annoying everytime. However the girl at the counter , I believe her name is Carla (about 3 feet tall) is extremely RUDE and miserable every time I have rented from this location which has been 3 times. She talks to people like trash. I am actually renting today and dreading dealing with the front desk. She is a nasty little girl and NOT pleasant to deal with!! Otherwise Avis rentals by itself is usually rental friendly and always have cars available.
-
February 2024 by p
Outstanding service in Port Charlotte as always. But return in Miami was very difficult because the return lot was overflowing!
-
January 2024 by Jason Halbert
This place is a joke. Also Avis is a joke. Bad business practices.
-
December 2023 by J M
A grouchy and unlikeable lady at the front desk made our experience real bad. We ( unfortunately, wife took so long to get ready ) arrived 1 minute before they closed but, the other lady saved our day. Kudos for this gracious young woman....! Overall, there is also a guy who we believe is on the wrong path of career choices. Rude, uneducated and lacking a good experience.
-
December 2023 by Sam Voorberg
Staff excellent. Getting too pricey. Will consider Uber next time
-
October 2023 by Ryan Spence (Moose)
Friendly bilingual staff. I had to extend the rental 3xs and they had me taken care of no hastles just in out and done. Definitely will be back
-
October 2023 by Vincent Lalicata
was trying to rent a car here and had the rudest most arrogant obnoxious woman when I asked her the full price she quoted me the deposit prixe 3 times not the full price which I requested 3 times I will never go there again and suggest y'all find an alternative also
-
October 2023 by Carole Smith
Low tire pressure at time of pickup. Vehicle vibrated when reaching 50MPH.
-
October 2023 by Wendy Birch
Car had scratches all over. And odor noted on pickup. Car shimmied bad once at 60. Had a bad tire with a chunk missing out of it, had to take to tire shop and wait two hours to be changed. Sent to three different shops by Avis roadside assistance before finding someone to look at it. First one was closed next was too busy. Third place changed the tire after waiting for over an hour for Avis to approve it. Gave me a dangerous car to drive. Carla at counter in Port Charlotte was rude. Said they were out of cars but there were at least 5 more in the lot right in front of the store. Then she said they didn't have time to check it out before they rented as in a quick turn around even though I picked it up when the store opened. Asked for a receipt upon return. She said ok and then walked out the door to move a different car. When she came back and I asked she told somebody else to print it and went in the back. Never apologized for the bad Car. I am Preferred plus and they gave me a 5 year old car with a bad tire. This is not acceptable. Last car I got from this place, the a/c did not work properly. Never even a sorry for that either. Poor customer service and their cars are not up to standard. I rent at least 3 times a month and this place has to be the worst!
-
October 2023 by Christine Lathigee
Fair prices, friendly staff and quality rental vehicles. Dodge moved up a notch in my book.
-
October 2023 by Todd Leishear
Not one to complain but this experience was ridiculous. Walked to in to pick up a reservation today and they didn’t have my vehicle because they gave it away to someone else right before I walked in the door. They told me I could go to the Punta Gorda airport and they would have my car, even though I just spend $25 on an Uber to get their location..No problem! I was willing to do so without complaining until some other rude lady from behind the counter started going off on me about how they short in cars and they’re giving everyone the cars they have with the nastiest attitude. I was polite and calm up until I was disrespected.Long story short, go anywhere else to rent a car. Everyone here’s angry and can’t wait to take it out in their customers.
-
September 2023 by Marc G
Great place they get you in and out. Nice cars and good service