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December 2023 by Travis Rogers
200k down on a 500k loan they said no when interest rates were at 2% they’ll only give out predatory loans with high foreclosure risk
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August 2023 by Barbara Delaney
I was at the Murdock branch yesterday and spoke with Connie about a problem I was having with my mortgage lender. Looking for some advice, she was so helpful and kind. Went above and beyond my expectations. She gave me much needed help and even spoke with my lender at length to try to help resolve my issue. I have been a customer of Charlotte State Bank for 17 years since moving to this area. I am very happy with my bank and do recommend them often. Thank you Connie again for your help and professional courtesy
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August 2023 by Ed H.
Horrible experience; been here since 1991 & now they call me after 30 years to tells me, "I have to get a NEW account number because they merged!" they can go to hell! Their customers mean nothing to them!
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July 2023 by Chip Plummer
I am not a customer but my mother has been for many many years. She recently passed away and as a result I received funds from Charlotte State Bank as a inheritance. They sent me an official check and I deposited in my bank TD Bank, which I highly recommend you stay as far away from as you can with your money. TD Bank claimed that the check that I received from Charlotte State Bank was fraudulent and I truly believe there was someone on the inside of TD Bank trying to take my money. The representative from Charlotte State Bank called TD Bank and sent all kinds of proof and documentation proving the check was real and after straightening out the folks at TD Bank was able to get me my money released. I highly highly recommend anyone who lives in the Port Charlotte North Port area to become a customer of Charlotte State Bank. They not only protected my mother's Financial interests for many years while she was alive but also now that she has passed. I cannot speak highly enough about this financial institution and their staff. They have gone above and beyond and I am eternally grateful.
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May 2023 by Carol deVille
Charlotte State Bank is truly an amazing bank for all your personal and business needs. They are one step ahead and action items as they arise. Ms. Christine Dauro was amazing today as she helped and follow-up with a scenario that required attention! Thank you Christine! YOU make banking easy! .deVIlle
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May 2023 by Lourn Richards
We really appreciated the advice given to us by Shelby. She took the time to understand our situation and follow up with us. She provided great customer service!
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April 2023 by William Russell
This Bank epitomizes the home town bank!! The staff there are extremely friendly, knowledgeable, and personable. It’s great to go thru the drive through and the tellers call you by name and treat you like your a person and not a transaction, Lovina is one of them can’t name the new ones but they’re great. I needed to make some changes and I walked in and had the pleasure of dealing Brandi Leclaire, again great service! I can’t say enough of Charlotte State Bank except if you don’t bank there then you should!!!(Murdock Branch)
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March 2023 by Mark Martella
I have used CSB&T for almost 20 years and have found no other bank that gives first class customer service like it does. Not sure why anyone in our area would use any other bank. Brandi Leclaire continues the tradition of top shelf personal service.
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March 2023 by shaun Wilson
Recently had to change lots of account info. Worked with Veronica Wilson and had an outstanding experience. Veronica was so helpful, polite, patient, knowledgeable, and efficent. Truly a 5 star experiece. Thank you Veronica! ?
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November 2022 by Angela Cannizzaro
I love the staff at Charlotte State Bank & Trust, for both my personal and business needs. I have been banking in Port Charlotte since 1998, and CSBT is by far the best of the 7 different banks I have tried. They are friendly, professional and expeditious.Christine goes over and beyond for customers.
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September 2022 by Linda Pounds
Without Desiree Norus, I would be homeless at worst. Amazing personality and character. Extra mile. Caring. Works in the spirit of "lifting me up" not a stereotypical collections person! A blessing from God via a bank!? Unheard of... Desiree is remarkable. A lifesaving provider,As I feel i would die if i couldnt keep my home with all else I have lost.
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September 2022 by Bob Gray
They are some of the nicest people you can ever want to meet. They go above and beyond your expectations in service and they put the customer first. Very pleased with all our dealings with them and highly recommend Brandi Leclaire was super at her job very helpful and tolerable of a none electronics person
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August 2022 by Kent Busch
All of my process took place with me living in Kansas and working with the bank in PG. closing was easy, phone calls were returned in a timely manner, and everything went very well. Connie was great at explaining things and I have no complaints. I would recommend using the CSBT for all your banking needs.
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August 2022 by Sorin Ciobanu
We had an absolutely outstanding experience with Charlotte State Bank and Trust, and particularly Connie Ritchhart. Our loan approval process was flawless, timely and easy. Connie responded to all our inquiries almost instantaneously, was immediately available on the phone when needed, and she conducted this tedious process firmly and efficiently. I was always greeted with a smile on her face and the entire appearance of the bank was impeccable. A heartfelt "thank you" to all involved in this process, and a big hug to Connie Ritchhart!
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August 2022 by Ron Pearce
Connie Ritchhart is one of the very best loan officers I've ever used in my 39 year career as a real estate agent. Whether it's a Conventional, FHA, VA, or Construction loan for your new home, you would be fortunate to have Connie handling your file. She's the best!Ron PearceCentury 21 Aztec & Associates
