-
November 2023 by John G. Flynn C.
Wonderful garage for the local community Always go where the locals go and you'll be satisfied
-
November 2023 by K B
What a blessing! The wonderful owner of Frank’s Family Auto Care happened to be in the right place at the right time to graciously help this family in need (headed to the airport) when their car was stuck! He literally diagnosed the problem and got the car in gear to get them home within minutes! He was so friendly, and genuine! Oh the headaches and money he saved this family!Most people these days won’t just help, to help out of the goodness of their hearts, but he did just that!I will definitely use y’all for our families cars from now on!
-
November 2023 by Mopar Mike
Frank’s Family Car care saved my day! My car broke down on Sunday morning in a parking lot. Joe saw me having car trouble and fixed my car so that I could make it home and to the airport on time, and would not accept any payment. I will definitely be using Frank’s family car care when I get back in town. By the way I am new to Port Charlotte and I am glad to have met Joe . I will be using Frank’s Family car Care from now on!Service: General repairs & maintenance
-
October 2023 by Randy Hitchcock
Great work, done on time and fixed right the first time. If they see anything that needs to be addressed, they call and let you know, Great people all the way from Joan, front desk, tp Joe the owner. You can trust them.Service: General repairs & maintenance
-
October 2023 by Leonard Pruyne
Frank’s Family Car is the ONLY place I’ll bring my 2013 Toyota Tacoma TRD SPORT, V6, 6 speed manual transmission to for any kind of service!Services: Transmission
-
July 2023 by Stacy Ginn
Integrity is when you help those who you can’t help directly by taking your time to point them in the right direction. Frank called me back personally even though my service request was outside their service offerings. He asked some questions and then gave me feedback with local recommendations for getting the work I needed completed. That’s first class service! And someone I’ll use in the future when they can help.
-
June 2023 by Jim Fawl
This is very good garage with a nice family feeling. They don't try to get you to add on unnecessary services. Joe is a very good diagnostic mechanic plus he's a really good guy. Take your car to these people.BIG UPDATE: I was quoted $1,300 to repair a dipstick at a local garage. Joe did it for $127. Yeah, a dipstick!! This is my mechanic from here on.Big update 2: my battery was dying on Friday. They got me in and out in about 1/2 hour. This is the best shop in town. Thanks, Joe.Service: General repairs & maintenance
-
June 2023 by George Gray
THANKS JOE and STAFF! Vehicle needed some tender love under the hood and down below. She was serviced and returned without a single finger print. First class service. Thanks.Services: Transmission
-
June 2023 by shauna stallings
Joe and Joan are amazing. They take care of you like family. They sit and explain what's wrong with your car without rush.
-
June 2023 by Charity Aman
I was referred to Frank's by another mechanic who didn't offer service on Euro cars. I am new to the area, and a woman. When I first called they were scheduling a couple of weeks out. I scheduled the appointment with Joan. She was pleasant, and asked all the right questions. She gave me information as requested. And even though they must be busy, she did not rush me or act as though my questions were an inconvenience. I dropped my car off the night before my appointment and they had a very secure system of after hours drop off. In the parking lot was a vehicle that looked to be offered as a temporary car for people having work done there. I was not offered this service but the service I purchased was completed in less than one day. I called the morning of my appointment to speak to the mechanic about what was going on. He explained everything very effectively and throughly, and again my questions were answered in the same manner. He had already driven my car to identify the problem, and his description of the problem matched my own experience exactly. I also that he did not claim to be exactly the right person for the job.He presented me with options, and a recommendation to a different machanic that was a specialist in the service that I need. I really appreciated and respected the fact he did not give me a runaround or charge me for a bunch of stuff that would have been superfluous to what was acually needed. I am incredibly grateful to have found a mechanic that I can trust and rely on. I will bring my car to the specialist that he recommend for that particular service. But I will continue to patronize Frank's for everything else. I highly recommend Frank's, and feel confident giving it to friends and family. Good guys unite!Services: Transmission
-
June 2023 by Corey/Izorey Ellis
Joe and his staff was amazing. The communication and customer service was great. They fixed my issue on my truck and great price. Definitely will take my truck back there. Thank you
-
June 2023 by Bill Hershey
Found them searching for a JASPER engine authorized service shop meaning they are a well trained shop and have the credentials to install JASPER engines and transmissions. This is a great shop and they do good reliable and trustworthy work. Best auto repair shop in the whole area. Highly recommended.Services: Auto battery replacement
-
June 2023 by Wendy ..
good communication, but felt I was over charged for a part that was broke and replaced, and didn't fix the problem. " Let's start by fixing what we know is broken" didn't fix the issue.
-
May 2023 by Donna Rea
We brought our truck to see what could be wrong, needed a tune up to also find we had something eatting at our wires.. They took care of this and very happy with there work.. Great customer service.. thank you
-
April 2023 by Joe Saad
My car was towed to this facility due to heating issue. Joan the receptionist was very cordial and knowledgeable and explained the process, being a first time visitor to the facility. By the evening, Joe the owner called and explained the issues and the approximate cost. The car was fixed before noon the next day. The work was professionally completed. I recommend this car repair service for their honesty, professionalism and fair pricing.Service: General repairs & maintenance
