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November 2023 by Anabel Ortiz
I give her five stars to Janet She has good personality. She's really friendly and she does a good job!!
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November 2023 by Joseph Beato
I was in a tight bind and they were able to help and get me a last minute storage unit Maryann was amazing and so helpful thanks ladies you guys are the best and deserve a raise
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November 2023 by Dave & Karen
Just spoke to Marianne and unfortunately they were full...BUT...she went the extra mile (or 2), referring me to another storage provider and further, if that provider can't help she asked that I call her back and she would help me more! Best service level I think I have ever experienced! If they have space available when you call...take it! Outstanding service!
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November 2023 by Dakota Yiengst
Thrifty Mini Storage is the best!! Janet the manager really helped us out with getting a truck and storage for our move!! They have the best service and Janet was very nice!! definitely going to recommend and revisit!
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November 2023 by Michael Santiago
Love this location. ? Janet and Maryann are the best they take good care of you and I am a repeat customer will highly recommend thank you
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September 2023 by timothy pirtle
Janet is absolutely ? amazing. She's so helpful and such a nice person. The whole staff is friendly there. I rent uhauls all the time and they always are there to help! Thanks guys!
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September 2023 by Patricia Glover
This is a wonderful business so helpful and courteous. They will fulfill any of your needs. They go above and beyond all expectations. I would always use this and I would recommend them always
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September 2023 by Charles Weinstein
Rude as can be! Couldn’t even use the bathroom can’t believe Mary Ann and Janet keep this place runningAbsolutely terribleWill be spreading the news to everyone I know and do business with
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August 2023 by Judy Riley
Maryann was very pleasant and patient with my grandson and I, especially when we were struggling to get the truck back on time. I would definitely recommend this uhaul dealer
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August 2023 by ninjanick vlogs
Originally I would have given a 1 star. But then when we met Janet who happens to manage the entire place she made everything seem effortless. Totally changed the whole perspective. She keeps the property spotless. She's very professional and was very apologetic for other things over the weekend that were completely out of her control. Either way I would absolutely recommend her and this location for uhaul, and storage. I appreciate everything Janet. Thank you. MELISSA M.
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August 2023 by Kathy T
MaryAnn was very helpful. She even waited after hours to help us get our uhaul rental. MaryAnn is very pleasant. The facility and trucks were clean.
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July 2023 by Alex M
Maryanne went out of her way to help me during self check in due to an error on uhauls part asking me to submit a passport and other verification for some reason. She really saved the day!!!
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June 2023 by Kimberly Federico
This is a very clean and well maintained property. Janet is always kind and professional. The prices are great and the location is very convenient. If you need a storage unit, I highly recommend using Thrifty Mini Storage.
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May 2023 by Raven Valhalla
Wow. I can't say enough good things about Janet Suarez. She went above and beyond to help us out. She has patience and kindness. She gave us and made sure we got what we needed and did everything in her capacity to help us. She helped us with some complications and we couldn't be happier with her. 5 stars. Definitely recommend Thrifty Mini Storage for storage rental and U-Haul rentals.
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May 2023 by Shayla Millhone
ZERO STARS. This is a great place to go if you want to be yelled at repeatedly. Absolutely horrible experience renting a UHaul truck here. Arrived before posted closing time and the door to office was locked. A lady came out and was super rude saying I had to do online pickup. Ok, not a problem. Went to take our truck and there was a combination lock on the back door. Spent 15 minutes looking through online instructions and inside truck to find the code. I went back up to the office, it was 12:59pm - sign says they close at 1pm. Door was locked, so I knocked. Another lady YELLS at me from the desk we are closed. I said the door to the truck is locked. She yelled use the key. We are closed. Yelling at me for coming to the door before closing because the truck they gave use was UNUSABLE. After contacting uhaul and having uhaul contact the rude ladies in the office, we were told that the lock on the door was from the previous customer. I had uhaul on hold one one phone, and I was calling the Thrifty office on another phone repeatedly. Finally, they answer the office phone and yell at me yet again. Saying we are trying to get ahold of last person who rented the truck. I said ok this all could have been resolved if you came to the door and spoke to me like a human. After waiting on hold for 30 minutes I got a call telling us the code to the lock. Zero customer service, not professional at all. I wouldn’t send my worst enemy here to rent a Uhaul truck. Go literally anywhere else.All these reviews mentioning great customer service have to be fake because I can not fathom either one of the office people being great at anything.
