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March 2024 by RANDY IZZILLO
Very friendly service and the techs were very knowledgeable ...
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February 2024 by Diana Mitchell
Made an appointment, didn’t have to wait long at all. Manager and Assistant Manager are always very nice.
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February 2024 by jill upleger
prompt service, ease of making an appt.
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February 2024 by Cindy Jackson
They were great! My vehicle had an issue that was the Nissan dealers fault. They worked with them and took care of the situation. Great experience at this location
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February 2024 by Joanne L. Greer Greer
The BEST SERVICE! I always get treat with great respect. All the employees are wonderful people.
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February 2024 by Nicole Conners
I have always had all of my service done to my vehicle at Tires Plus in Cape Coral I unfortunately got a large screw in my tire and the closest Tires Plus to me at the time was the Port Charlotte location. Unfortunately I arrived there at 2:30 p.m. on a Saturday which I know can be frustrating for the techs and staff because nobody likes to work on a Saturday. The gentleman at the counter greeted me and I explained that I have four tires that I have purchased from Tires Plus that I am a Tires Plus credit card holder and that I get all of my service done at Tires Plus none of this seem to matter and he was extremely rude about the time of the day it was and how long it would take to look at my tire. I am aware that there was other people ahead of me and I would have graciously waited as long as I needed to for safety concerns if the gentleman behind the counter wasn't rude condescending and sarcastic about how long it would take and how we'd have to wait until closing to get our car back with them on a Saturday because it was inconveniencing them. I took a chance and left the location because of the approach the gentleman had with me and drove my car with a screw in it all the way to Cape Coral where I was graciously met and taken care of like I always am. The gentleman could have gotten his point across about how busy they were and how unhappy he was about working on a Saturday without being rude and being sarcastic it's not what you say it's how you say it and his location lost business with me because of it.
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February 2024 by Aimee Whitney
Javier let me know what I was needing and advised me before dropping off my car. I had a chance to say go ahead with the repair or no just what I came in for. I appreciate that. It’s nice to have an idea about what is going on. Thank you Javier and Tires Plus
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January 2024 by Greg Whaley
Have been dealing with George for years. Always takes good care of his customers.I left a 5 star review for this shop 6 years ago when George was still the manager. Wish he still was because the people working there now are nothing short of con men and highway robbers. I had an issue with the brakes on my truck that if given the time, I could have fixed myself in a matter of 2-3 hours at a cost of roughly $300. I didn't have the luxury of the time needed to do this so figured I would let them do it at the shop since I had always been treated fairly there in the past. Big mistake. I was told to bring the truck in at 9:00 a.m., they would do the brake job(front only) and be done by 2:00 p.m. That ended up being an overnight stay and half a day the next day before my truck was ready to pick up, $1738 and change later. They also informed me that my rear brakes would need replacing very soon and that they could do that for me for $1000. Now I get that these auto repair places mark up their prices but this place resorted to outright extortion. The prices they charged for parts were higher than OEM costs and they used aftermarket parts bought from NAPA and Auto Zone. I have no issue with the parts either of these places sell and as a matter of fact ordered the parts to redo the rear brakes(drums, shoes, and wheel cylinder)myself from NAPA after leaving Tires PLus today. My cost? Call it $200 for arguements sake and these yahoos at Tires Plus want to charge me $1000 to do the same work I will do in my driveway with $200 worth of parts and an hour or 2 of my time. Bottom line, I'm done with Tires Plus. I will never spend another dime of my money there and will never recommend anyone going there even to get air in a tire.
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January 2024 by Siedah Lee
Javier and Richard both went well above to help me out when I was in need this pass weekend. They got me a good deal on services I didn't know I needed. They were professional and courteous. I was in and out quick. Thanks so much. They earned my business for life.
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January 2024 by Joanie Mack
I went in to get a leak in my tire plugged. The nail was on the side, so i needed a new tire. Rich gave me a great deal on a tire! I also got an oil change while i was there.
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January 2024 by Debbi Lund
Service and friendliness excellent
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December 2023 by Uofjenn
Do yourself a favor. Don't bring your vehicle to this place. My husband brought his truck in, they replaced the lower intake manifold that we found was leaking after they 'fixed it' and crawling underneath it, there were no bolts in the pan! They sold him a compressor and what needed to be replaced was a leak at the condenser. Then after the ac went out they said they couldn't provide any warranty. They are scam artists. Do not allow them to screw you as they did to us. I'll be filling a BBB complaint. Thanks for nothing.
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December 2023 by kim moore
Employee named Javier, has provided me with exceptional customer service. Explained everything in detail that my car needed. He is a great asset to this store. I've been getting my car serviced here for years and can't say enough on the service that he provided.
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December 2023 by St. Michael 777 Music
They were not only thorough, but sensitive to my financial constraints, helping me find discounts where possible so I could afford to get the necessary work done.
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September 2023 by Tina Ell
They really saved our vacation! We had nails in a tire, so we decided to put on 2 new tires. We had to special order our tires and on appointment day, Tire Kingdom's compressor was down. They told us we could take our tires elsewhere to be installed but wouldn't help us find another company to help. Chris at Tires Plus was super friendly and told us to bring them right over. $42 later we we on our way. Thank you again! We will always get our tires here from now on.
