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January 2024 by Brandon J
The worst bank I have ever dealt with. Total incopentance.
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May 2023 by Y Kagan
I have been a BOA client for both personal and my businesses for over 15 years. I have made the mistake of trying to get a mortgage through this bank and it has been a terrible mistake. The communication has been awful, when I promised updates I never got any. The house has been ready since Apr. 28th with a closing date of May 18th, it is not May 16th and they were still unable to get an appraisal. I have been calling weekly just to hear how things are escalated and I will get an update, only for me to get the same response days after. Moving houses is a stressful enough process, so please find a different lender at all cost.
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February 2023 by Tara Ellis
Been with Bank of America for 15 years never had any significant issues, I can honestly say I’m not going anywhere anytime soon
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February 2023 by Manny Mercado
A “manager” accidentally closed my business account with out my permission and I went over 48 hours with out my funds. Absolutely ridiculous especially from one of “americas oldest banking institutions”. Put your money elsewhere!!
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January 2023 by Gail Sawrie
The staff was very helpful, trying to help people get banking done quickly on the last day of the year. They were all friendly and pleasant.
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December 2022 by Austin Howell
Much better off using a local credit union. Every time I have an issue, it’s such a process to get it resolved. Because it’s such a big corporation, local managers and employees have very little they can do without going through the higher ups. I hold 6 accounts here, and will be closing them and going to space coast credit union. I have banked here for 8 years, and have tried to give many chances.
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November 2022 by Paul Horncastle
Our family switched to Bank of America because they provide high security. Scams and hackers are everywhere. Stress free knowing our money is safe at Bank of America
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September 2022 by Ehsan Saeddin
Amazing people , friendly , very good serviceNelli Gruber she is very amazing ladyThank you so much for every time you are helping us
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August 2022 by michael byrne
Karina Becker is more than a five star. She goes above and beyond for her clients. If you are buying a home make sure to stop and ask her advice. If you need a mortgage, don't look any further than karina.
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August 2022 by B Positive
The friendliest staff I’ve ever met at a bank. Alex and Zina couldn’t be more helpful!
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August 2022 by Craig Hickcox
Excellent customer service. Friendly, professional bankers.
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July 2022 by Jason W.
Go to another bank. Fully understaffed and the worst customer service you can ever receive. Sad this is where banking has gone
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March 2022 by Ryan P.
I've cashed many checks here, today they said no, I'd have to cash it at my own bank. When it's a check from this bank. By far the worst Bank of America I've ever been too. I'd never open an account here. Don't waste your time!
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January 2022 by Alex Paslawsky
I dread coming to this branch. The older lady with short hair today “we only have $4,000 in one hundred bills, what about all the other people in line?” Sounds like a Bank of America problem.
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November 2021 by Jonathan Ray
Have had Bank of America since this past August or so and I've got no complaints. Always friendly service, easy to use mobile app and ATM. Looking forward to many years with this bank/financial institution.
