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March 2024 by Emily Erow
The woman working on the afternoon of 3/9 was so incredibly rude. She did not want to be there and it showed. I almost turned around and walked out and would have if it wasn’t for my daughter wanting what I had promised her. At checkout, the woman was on her personal cellphone talking about other employees to someone else. Didn’t greet us, didn’t say thank you, just threw the bag of purchases at me and went back to her conversation. I won’t be back. I’ll find another Claire’s or another store entirely to take my business to from now on.
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December 2023 by Jennifer Nelan
Unfortunately, I didn’t read the reviews warning others about the rude lady.Myself & my 6 year old girl got to experience this first hand while she was nervous about getting her first ear piercing.She wanted to wait 20 minutes until the other lady got back from break (did not explain to me that they doubleteam) but they only had our business because of my daughter wanting it to get done asap. It was so uncomfortable with her presence!The experience was overall fine, just that lady is in the wrong business!Smile for the kids please ??
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October 2023 by Amanda Yarbrough
Michelle was really nasty to my mother in front of my 7 year old. Threw her bags at her. And threw her hands up at her because my mom asked if she could just ring something similar up since the thing she had wouldn’t ring up. She told her she knew how to do her job multiple times and was very confrontational. My mother returned the attitude once she crossed the line of being so disrespectful. We will never return to this Claire’s.
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October 2023 by Stefanie Gurka
Michelle the worker here was so rude that I finally said something to her and she blew up at me in front of my soon to be 8 yr old granddaughter. She was was horrible and threw our bag at me. I hope the owner is reading this! I am appalled and very shaken!
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October 2023 by Michael
Went to get my nephews ear pierced and the lady was very very rude and we ended up walking out. The lady needs to improve her social skills and learn how to talk to people. Very poor service and extremely hostile environment.
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June 2023 by Nun Yourbusiness
I came in to get my five-year-old daughter's ears pierced for the 1st time. The store manager Michelle was VERY rude. She asked what my daughter's age was I said 5 and she's tells me that the earring has to be 14k. First off, that's my choice but thanks for looking out for my daughter I guess as I understand she didn't want her to have any reactions to the metal but when I try to explain to her I wish I could but I can't afford that then she made me feel like a poor person with her attitude. I am a single mother of two and I am sorry that not everybody has a hundred plus dollars to spend on earrings to be pierced when they used to be $10 back in the day that's ridiculous for the price to have a first ear piercing. So after she pushes a $50 pair of earrings on me we go to pierce my daughter's ears and yes my daughter was very nervous and she's giving them a hard time to pierce her ears. Michelle was very short and did not give my daughter time to relax at all or try to help her, she even said if she's not going to let me do it we're going to have to not do it because I have to go to lunch break soon .... and then once she was done waiting just insisted she was not going to do the piercings and I had to pay for them anyway. I do understand that since they were opened we have to buy them and that's not a problem but what I don't understand is the lack of respect for people and the nasty attitude that this lady can give people. I will NEVER buy anything from this store again and I don't suggest people go there if they want good customer service because this is not where it's at! Sad that there are such rude people out there especially with a nervous 5 year old girl. GARBAGE.
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January 2023 by A B
The store manager, Michelle, was very nice. She and the other girl working did great when my daughter got her ears pierced.
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December 2022 by Ashleigh B
The store manager, Michelle, was very nice. She and the other girl working did great when my daughter got her ears pierced.
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October 2021 by Michele Cassesse
NEVER opened...this is the second time I've drove out here sign says 11:00 a.m. it's 12:00 NOONE.....
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September 2021 by Lindsey Dugger
Disappointed that 3/4 times I’ve tried to go here mid-day during store hours, there has been a sign “be back shortly”, and I’ve actually waited 25 min and no one ever came one of those times.And then tonight when someone(s) were actually there, we were alerted upon arrival “we close in 12 minutes”, and then the 3 staff members continued to chatter about how people shouldn’t get offended when they come in at closing. Mind you, it’s 640 something on a Friday night. Not like it’s 9 or 10. I understand stores closing early with covid, no problem. And actually I had called to check before driving across town due to my previous experiences with there being a sign on the door each time, so I already knew they were about to close, and I worked retail for years so I was going to be in & out to be considerate (which I was- in and OUT), but I will not be shopping at this location anymore. Very rude.On a positive ending- I did have my 4 yo daughters ears pierced back in Dec 2020 (after waiting for 20 min on someone to get there), and the young lady who did them was great.
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July 2021 by Purple Princess 67
I can't not buy something!!
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July 2021 by Jade Michelle
there should be more of a variety of piercings offered like there are at other stores
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November 2020 by Erin J. Peterson
My six year old daughter was scared but determined to get her ears pierced and Lisa did an exceptional job with her. The experience definitely went better than I had anticipated
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October 2020 by Just monster 33
Have good earnings
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October 2020 by Craig Brockway
Lisa and Jordan are the best
