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November 2023 by L V
Shakira and team were super nice and accommodating. Easy enough transaction and service with a smile and laughter.
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November 2023 by Mark Silva
Although I’ve found another storage company that could provide an outside space for my car trailer as well as the inside storage space, Shakira was very concise and a credit to your company. Respectively submitted, Mark Silva.
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November 2023 by Penny Taylor
I rented a 10x30 in unit in Port Orange , Fl to store a trailer . I only needed it for the weekend and when I arrived the trailer wouldn’t fit . The doors are only 8’ wide even tho unit is 10 wide. It was late in the evening so I was told to call the facility in the morning to explain and request a refund . Before I could call them Russell called me , and it took him about 5 minutes to issue me a refund . Russell was nice , professional and willing to make sure I got the refund asap ! Thanks Russell and if I ever needed a unit again it would be with you ! Customer service is great here .
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November 2023 by Audrie Otieno
I was looking for a smaller unit. they didn’t have one available, but told me they would put me on a waitlist to get a small unit. Within minutes Russell called me and told me he had a 5 x 5 and set it up to transfer the same day.. Russell made the transfer very easy. Thank you, Russell.
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November 2023 by Tracey Parkinson Snow
I recently moved from Colorado to Florida. I was able to reserve my storage unit online prior to my move. I chose Extra Space Storage because of their high ratings/great reviews. They definitely deserve these ratings. This place is the cleanest storage facility I have ever seen. The property feels safe and secure. The employees I have had contact with (Shakira and Russell) have been super nice and very helpful. Overall, a great experience!
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November 2023 by Amy Hall
The manager at the PO location is amazing. We needed an extra storage unit at the last second and he moved heaven and earth to make it happen for us. He was so accommodating and helpful. We rent from them every year and they are our "go to" for our storage needs! Thank you so so much!!!!
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November 2023 by Fermin Robles
This storage place is one of the cleanest and secured building. It was very easy process on line and very responsive with code and storage unit number. The staff was very friendly and answered all my questions. I would highly recommend this storage company.
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September 2023 by Jake Evans
Russell and Shakira were both extremely helpful! Both worked hard to help me get the best price, explained how the facility operates, and gave a tour of the unit. I highly recommended Extra Space Storage.
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September 2023 by Hayley T
Russell and Shakira were very informative and helpful with the whole process of getting my unit. This was my first time buying a storage unit and I was very pleased with how easy it was.
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August 2023 by Michael Petrick
Extra Space Storage is awesome! I got an amazing deal... 1st month free, plus I only used it 10 days of the next month so they prorated the cost, only charging me the days I used! Can't beat it! ...Especially if you can get one of the specials they run.Very professional and friendly too!!
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August 2023 by Steven Gavarone
First, I loved this place. Well lit, with motion activated lighting, in a easy to reach location, music playing (albeit static-y most of the time) and the quoted monthly price was great, with an added bonus of an additional discount if I prepay for 4 months. Then the 4 months was coming to an end, and I would have gladly prepaid for 12 more at the originally quoted $124/mo, but the bomb came. Instead of a "we value your business, please stay" rate, I got a "competitive rate", at $209/mo, which was more than $85 more per month. No and thank you. They basically chased me out. So I had to find another location, and cart my stuff there. When I called to tell them I will NOT be renewing due to the insane new rate increase, I was told, "Well, we could renew at $170". By then I had already moved out and wasn't interested in their tactics. Very much like the cable companies. But with storage, always beware. The rate they get you in is always a come-on rate, and rarely stays there after the initial period. A little bump, no problem. But a big bump, Come on. That's just greed and knowing what a hassle it is to relocate storage. I was at a previous unit for 1 year, and had an $11 bump after 6 months. Before that, I was in a storage unit for 2 years, and had $0 bump.
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August 2023 by Marie Korn
Shakira was wonderful! Process was quick and easy and she made sure my unit and account was exactly how I needed it to be.
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August 2023 by Trish L.
Great place to store my items. Very safe and great staff. It was a great value at the time when I really needed it The only reason why I changed my storage is because I moved.
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July 2023 by Steven G.
First, I loved this place. Well lit, with motion activated lighting, in a easy to reach location, music playing (albeit static-y most of the time) and the quoted monthly price was great, with an added bonus of an additional discount if I prepay for 4 months. Then the 4 months was coming to an end, and I would have gladly prepaid for 12 more at the originally quoted $124/mo, but the bomb came. Instead of a "we value your business, please stay" rate, I got a "competitive rate", at $209/mo, which was more than $85 more per month. No and thank you. They basically chased me out. So I had to find another location, and cart my stuff there. When I called to tell them I will NOT be renewing due to the insane new rate increase, I was told, "Well, we could renew at $170". By then I had already moved out and wasn't interested in their tactics. Very much like the cable companies. But with storage, always beware. The rate they get you in is always a come-on rate, and rarely stays there after the initial period. A little bump, no problem. But a big bump, Come on. That's just greed and knowing what a hassle it is to relocate storage. I was at a previous unit for 1 year, and had an $11 bump after 6 months. Before that, I was in a storage unit for 2 years, and had $0 bump.
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July 2023 by Sara Wagner
I have been very pleased with my experience storing at Extra Space Storage. It is very clean, safe, and accessible. I like the climate control, and it is like new. No bugs, no dirt, no creeps around.
