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“I just want to share the customer service experience we received yesterday from José and Mike in the carpeting department. They both went above and beyond to help us with our purchase.
These associates are the reason why we always shop at Port Orange Lowe’s.”
“Robert and Mia are a pleasure to work with and you can tell are very experienced! They helped me every step of the way when it came to design and recommended what to purchase. Will definitely be back because of them!!!”
“Our delivery guy Jason is an amazing person! Ordered a gun safe (my Christmas present) and delivered it on the same day!! He even brought it all the way to the garage(not like most companies they drop it in the driveway )He has no idea how happy I am! He made my day and my Christmas!! Wish I could give him “10” stars!!!! Thank you SO much!!!!!!!!!!!!!You are the best! Mark and Julie Parent…”
“Very nice, clean place to shop for most home needs. The garden center wasn't the best, in my opinion, but the bathrooms were gorgeous. I didn't need much at this store, but it was a nice experience with great customer service as well.”
“I have been in many Lowe's stores across the country but this store is the only one that had people to come and ask if I needed help. To me this would be a model store that has set the bar high for others to follow.”
“I came in for a special item, so special that many stores don't have them on hand, and if they do, they only have a few.
I think I was helped more this time than I've ever been helped at any HomeDepot. Her name is Toni and she works the front .. either a register or a manager there. She initiated the help in her own, and when the product wasn't locked in front where it was supposed to be, she went looking at the several places throughout the store where it could be.
She didn't peek, she searched .. over 30 minutes trying to find one of the 6 that were supposed to be there.
When she gave up the search, she decided to contact another close store.
Good thing we both had patience, because they left her on hold for a good while. She hung up and called back, talked to a manager, and got left on hold AGAIN .. I'm talking about 15+ minutes just to see if they had a product .. could've taken less than 5 minutes.
They had one, and saved it aside for me, so it's a good story ending, but the hour trying to find it, was a bit much .. I'm so glad it was Toni who helped me, because she went above and beyond!”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Home Depot has just about everything a homeowner would need. I visit there regularly and they almost always have what I need. The store is clean and the employees are helpful.”