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April 2023 by Danielle Dunn
Extremely disappointed with my experience this year. The customer service was ok but the price to file was outrageous.
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March 2023 by Connie Vance
It was easy, quick, and very accurate tax return. Great job, well done.
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March 2023 by Marilyn Foley
Very friendly, knowledgeable and helpful
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February 2023 by Daniel Hovell
He got me in and got me out , efficient , polite , My Favorite go to Tax office , thank you
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July 2021 by Jeanette Welch
I would never recommend Jackson Hewitt to anyone. I was treated very rudely in their office. The person who did my taxes did them incorrectly and it took almost a year for me to get my refund. When I would call no one could ever give me information or tell me what was happening. I will never file with them again. Very dissatisfied and there was no offer of refund or anything. Terrible experience.
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May 2021 by Chris Sherman
This really depends on the luck of the draw. Some employees are extremely knowledgeable and others not so much. The first employee we had did not know that you can write off mileage for my business. I taught her how to fill most of the information out. Since then everybody has been great! If you aren't happy with your preparer, say so and ask for someone else. Otherwise that's on you as the buyer of these services.
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May 2021 by marybeth sigala
I like going there they're always friendly and wanting to do the best for you! Check it out!
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April 2021 by Mike Collins
I was charged triple versus last year for nothing extra!
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April 2021 by Chris Elam
Great service, Staff member very knowledgeable of taxes and very professional
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March 2021 by Jeff Hayduk
Thorough job, knowledgeable tax preparer
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March 2021 by Janet F.
I had an appt. at the Port Orange location. The tax preparer was not wearing a face mask. He was standing right over me. When I asked him if he was Covid vaccinated and he said, "no". I asked the gentleman if he had a mask and he replied that he was going to sit behind plexi glass, yet he was roaming around the office. I did not feel comfortable with the standard of protection and courtesy from the staff. I walked out.
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March 2021 by Frank Delgado
We have callled all three locations in Daytona Beach, FL. Online they say there all open at 9:00am eastern time Thursday to Friday but no answer.
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March 2021 by Rhonda Osterhaus
I had a nightmare on my taxes and I so glad Becky in Port Orange Fl help me figure out. Next year will be breeze
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January 2020 by Peggy Rogers
Becky was so helpful and kind. She took her time and answered all of our questions.
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January 2020 by Sandy Swaney
Always fast and knowledgeable and Frank is the best and remembers his customers always! Been going to JH for over 15 years! This location I've been going to for about 4 years now! Thanks agian!
