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September 2023 by Cecille Tapia-Santiago
Second bad experience with this store, and now done. First time a few months back I asked for a stride evaluation as I had them for years at Spikes, and was told at an event they specialize in stride analysis. Yeah, no. Walked out after a young man looked at my shoes and went and got 4 boxes of runners to try. When I asked if I was getting a stride analysis, I was told he knew what I needed just from looking at my shoes. I walked out.Came back to give it a second chance as my husband wanted to try some Hokas. Walked in to a store with one customer being attended to. Was greeted and told someone would be with us shortly. Waited 15 minutes, then another customer came in, cut in line and was taken care of. Not cool.Miss Spikes.
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September 2023 by Tatiana Kosyak
I walk in, there is one person helping s couple. He said someone will be with you shortly. 4 other customers walk in, people crawl out from the back- totally ignore me and go to the other customers. I don’t need to give this place my business since they ignore customers!!
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August 2023 by Heather
I went in today 8/20. I found out recently that I have Spinal Stenosis.I’ve always been kinda anxious about the whole trying on shoes and not knowing what I need. Sophia was amazing! She was extremely kind, knowledgeable and professional. I ended up finding a great pair of Hoka’s that make me feel like I’m walking on air! Thanks to her patience and the time she took to really grasp what I needed. She took what could have been an embarrassing experience for me and turned it into a positive one. Thank you, Sophia.
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June 2023 by S A
Super helpful service! And they patiently show you each and every shoe like In my case they did :)
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May 2023 by Julianne Mitchell
Awesome customer service. I can't say enough good things about Juan and his team. They really do a fantastic job at making sure you are happy and that you find the perfect shoe to fit your needs. They offered to make a special order for me when I needed a wide shoe. I appreciate the extra time and effort they took to make sure I was happy. I will definitely be purchasing from them again in the future.
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May 2023 by Cynthia R
So very disappointed in the service and stock on hand. I went in looking for a shoe brand that only full service shoe stores sell. They had a wall of them and I was so excited. However very limited what they actually had in stock and there was no full service at all. The guy didn’t fit my feet and I told him my size and he went up half a size and I said these are big and he said we don’t have your size so brought the next size. Very disappointing experience and we did not buy anything.
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March 2023 by Bill Hodges
Working with the owner “Juan” was a pleasure. It is a family store. He helped me with running shoes as I was having issues with both feet. Very knowledgeable.
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March 2023 by Amanda Burau
First time I went here two years ago, I had a great experience with the staff suggesting shoes to me and helping me fit into them, then running the treadmill to test them out and giving me proper running tips. It was my first time buying running shoes. This time was a little more hands off on the tips/questions and fittings, but he brought me good shoes based on the information I provided and I found the right pair in the end.
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March 2023 by George Stewart
Great place and even better people working there. Lindsey was awesome and helped us find the perfect shoes for us. She was very knowledgeable and answered all our questions. The shoes have been great for us so far for the last couple of weeks.
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February 2023 by Carolyn S.
This store by all means is the best!! The great care they give you from the time you walk in the door until the time you leave is amazing. My husband and I went in to be fitted for sneakers and Wendy & Rhonda both gave us their undivided attention for the entire time we were in there trying on sneakers. I highly recommend this store, they have many different styles and brands of good quality sneaker for any activity you may be into.Thank you Wendy & Rhonda for outstanding customer service!! We will be back!!PS. Buy locally from them because the prices of their sneakers are the same you will find online. With them you get great care and an awesome "try for 30 days" policy as well.
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February 2023 by John Tarr
A Small Business that has great customer service, knowledgeable staff and a selection of products that is unmatched. If you're a runner, you owe it to your feet to go here and get fitted for the right shoe. Support them, like they support the community!
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January 2023 by Emily G.
All in all a great store if you are looking for some new kicks. They have all the top brands-Hokas, Brookes, OnCloud and more!The staff are all really friendly and helpful. They let me try on every style that I wanted and explained the differences between all the shoes, which I greatly appreciated. I had a great experience at this store and would come back again for any of my sneaker needs.
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January 2023 by Rody Dodd
Haven't been able to run in years due to a motorcycle accident in 2011. I'd previously run 12 full marathons. My last was Boston in 2004. I can't remember who it was. However, he checked my feet, and my gate found the perfect fit and stability.
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January 2023 by Audrey Norman
As an out of town visitor I didn't know where to go for compression socks MD recommended for my weak ankles. The associate, a middle-aged female, was knowledgeable and helpful with selecting running socks and toeless socks for plantar fasciitis. 9 months later the products continue to provide the needed support.
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December 2022 by Claudia Elizabeth
CAUTION WHEN YOU GO to this place really bad customer service manager was a complete j*** didn't help us at all. Manager was very aArrogant and very RUDE. Didn't provide a solution at all in fact didn't even care that I needed them for work as well as kept shrugging his shoulders like he had better things to do then help us. PROCCED WITH EXTRME CAUTION. I left there very disappointed and empty handed.If there was an option for no star that would of been more correct for this place.
