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November 2023 by Bob Roberts
Worst experience ever!!! Car wash damaged our suv. Spin brush ripped off our windshield trim and broke it and It needs to be replaced. Talked with staff and we filled out an incident report and NEVER heard from anyone. Employee staff member told us this happens all the time as the maintenance employee keeps making adjustments and doesn’t know what they are doing. ABSOLUTELY NO CUSTOMER CARE phone number to talk to anyone. Car wash is horrendous with ZERO management.A couple days after incident we received a spam text stating 4 payments to take 5 car wash were being processed. We called our bank and they said someone tried to charge $100.00 then $1000.00. Seems pretty suspicious to us but they protected our account. It’s going to cost us around $100.00 to get a replacement part. All we wanted was a call from the manager and handle this issue but we received NOTHING! I would suggest never using this facility!! EVER!!!UPDATE: it’s been over 2 weeks! We Received 1 phone call from Cesar? said location manager would handle it. NOTHING cost us $95.00 out of our pocket for there damage. WILL NOT recommend EVER!!!!
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November 2023 by Tom Symonette
Friendly staff. Good car wash at a reasonable price.It's my favorite car wash to clean my car after a long drive from out-of-state travel.I will continue to go there.
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November 2023 by Bob R.
Worst experience ever!!! Car wash damaged our suv. Spin brush ripped off our windshield trim and broke it and It needs to be replaced. Talked with staff and we filled out an incident report and NEVER heard from anyone. Employee staff member told us this happens all the time as the maintenance employee keeps making adjustments and doesn't know what they are doing. ABSOLUTELY NO CUSTOMER CARE phone number to talk to anyone. Car wash is horrendous with ZERO management. A couple days after incident we received a spam text stating 4 payments to take 5 car wash were being processed. We called our bank and they said someone tried to charge $100.00 then $1000.00. Seems pretty suspicious to us but they protected our account. It's going to cost us around $100.00 to get a replacement part. All we wanted was a call from the manager and handle this issue but we received NOTHING! I would suggest never using this facility!! EVER!!!UPDATE: it's been over 2 weeks! We Received 1 phone call from Cesar? said location manager would handle it. NOTHING cost us $95.00 out of our pocket for there damage. WILL NOT recommend EVER!!!!
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November 2023 by Bruce Price
The rinse water left a white film all over my truck. It was $10 for a basic wash.I had to go to a do it your yourself was to get the film off.I would recommend not going here!
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October 2023 by Billy Pacino
This car wash has improved a lot over the last year, give the new guy that's always there a raise. Hes attentive, polite, and acknowledges you. That's appreciated and important.Services: Polishing
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October 2023 by Karen Calano
Joshua F. Was very helpful and explained to me where all the towels and spray bottles were located. Very helpful and polite. You don’t see that very often when you’re going to businesses. I’ll definitely be coming back.
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September 2023 by Ed O.
This is by far one of the best carwashes in the area. The Take-5 Team are all friendly, courteous, and helpful. The quality of the wash is outstanding, several series of sprays and brushes, wash way the dirt easily,, while after the blow dry, there is a buffing wheel that both polishes and wipes up most of the remaining droplets of water, leaving you with a bright and shiny finish.SO wear your sunglasses!
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August 2023 by Niki Williams
Best car wash around. I’ve had a membership for almost a year now and they’ve always been good and helpful and solved any issues quickly would recommend. Thanks guys!
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August 2023 by Joshua Williams
Quality wash great staff free vacuum trash cans and a detail station with sprays cleaners etc.
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July 2023 by My Ride Leasing, LLC
I use this car wash for my fleet of cars and the staff is amazing! They are always so helpful, no matter the situation. I recommend going here!
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July 2023 by Scott Lawrence
I found it to be dirty and unkept. Didn't clean my car as well as some of the others. Disappointed that it didn't have a way to clean my vinyl floor mats. It just ok, so it's hard to keep coming back when I pass other car washes that are superiorServices: Auto detailing
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July 2023 by Paul Minichillo
In all my visits I have yet to see every part of the car wash work. I have been there several times and the last large polishing brush has only worked once and that only came down late. Just letting you know the place needs work.
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July 2023 by Rosemarie B.
Their website won't let me identify the location on US 19, Port Richey FL so I can't send the review there. I do like having the soft clothes to wipe down my car. However, the past few washes have not been very good. After each of the top choice of $25, I've had to bring along cleaner from home to get either bugs or dirt off the front of my car. I had even talked w/ my mechanic about why there was a clear oily film on the front wheels. Turns out I learned from others at the car wash that they had the same trouble and it's from the dirty water that gets oil in it from the wheels and now leaves it on your car. Twice the vacs were blocked where I parked so I had to move my car to use one that worked. BTW, I tend to go earlier in the day to avoid the vacs being full or the water very dirty. When Arland opened & ran it, I bought unlimited washes and was extremely pleased. I have complained several times but no satisfaction, so I will not bother to go there again. At least I now know what caused the oily film .
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July 2023 by Tricia Palomino
I have a monthly membership which is a great deal! The cermic car wash is excellent, and gets my car clean and shiny. But the tire shine is hit or miss, and the upper buffer roller never turns on since I've started coming here about 2 months ago. Also, the rug cleaning machine is out of service.
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June 2023 by Patty Rogers
I loved this place when it was Trinity Car wash. Now that Take 5 has taken over, it has been an absolute nightmare. I have had to change my sticker 4 times this past month because the new system loses information. I went yesterday….one lane open and my sticker didn’t work AGAIN. The line was 5 ppl deep and the young kid manning the counter was also spraying cars as they came in. Management needs to step up. I will be canceling my membership. This is nonsense.
