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December 2023 by david kennedy
I'm not too pleased with a current transaction. I withdrew $1350.00 and asked for hundreds. The teller told me she couldn't do that right now. There were 5 employees, I assume one was a branch manager, and NO other customers. I almost said, "it's not that you can't. You just don't want to." I normally get good service, just not on this day.
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February 2022 by Kathy Sheputis
Charging for replacing debit with faulty chip is terrible customer service.
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September 2021 by Terry Chastain
I sent an online request (15 Aug 2021) about membership requirements. I still have not received a response. I understand if it takes a day or two but five? I may not qualify for membership, and thats ok, but not responding tells potential customers you don't care.
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May 2021 by Major Drake III
Great credit union! I’ve banked with Suncoast and Grow Financial for several years, but I would consider this credit union a notch above them!
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December 2020 by Phaedra flowers
John is amazing. He know all the ins and outs. Goes above and beyond. Listens and understands what it takes to make all transaction with ease. Thank you for your service in the banking area!
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November 2020 by Jordan DiMonda
John did a great job of making the loan process easy and stress free. He also noticed I could benefit from refinancing my auto loans. The whole process was smooth and is going to save my family a lot of money.
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October 2020 by Robert Hatcher
Great people , they are unbelievably helpful.
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July 2020 by Mike Murphy
Mr. John Willis, an exceptional man who does everything in his power to make a great loan. Love this place; but mostly him.
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February 2020 by Tammy Moran
Amazing!! They are so helpful there. ♥️ The only credit union I recommend!
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November 2019 by Jennifer Sorrell
The best Credit Union by far in the area. Proud member for 20 years. Go see John or Nancy in Port Richey, for all your banking needs.
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June 2019 by Veton Krasniqi
I worked with John the guy who has a "little tooth" he explained things very clearly and was able to address all of my concerns as well as adapt to my needs. I received nothing but respect and patience Thank you guys!
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June 2019 by Brandy Lynn
The guy with the small tooth is extremely rude always has been. He always ask very aggressive , rash unnecessary question. He also has flat out chose to not service me or my friend before. I will be changing banks next week. I'm tired of coming to my bank and leaving discussed in human behavior.
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July 2013 by Diana G.
I went into this establishment and was not even greeted just gave me a look of "what do you want" How dare you walk in here. I was told I am eligible to open an account but got the feeling I was not wanted. Very rude, no customer service, no welcoming smile. Will never return.
