Optical Outlets is a well-regarded eyewear provider in Florida, known for its exceptional customer service and a wide selection of discount and designer eyewear. With over 50 doctor-owned locations across the state, the business offers eye examinations, custom contact lenses, and a variety of stylish glasses. Many customers appreciate the professionalism and expertise of the staff, such as Dr. Lockwood and Maria, who are noted for their knowledge and helpful recommendations. The ordering process is generally smooth, though some customers have faced challenges with communication regarding the status of their glasses. Despite this, positive experiences stand out, particularly with staff members like Laura and Ms. Lisa, who have earned praise for their outstanding customer service and interpersonal skills. Customers often leave satisfied with their purchases and express gratitude for the assistance they received throughout their visits, highlighting the welcoming atmosphere and commitment to quality care at Optical Outlets.
Raul is the Best! His knowledge and his friendliness make a big difference. He was so Helpful! We will come back. He is a great access to your store. Thank you Raul!
July 2025
Took us right away, great customer service, communicated and explained process and received glasses on time.
July 2025
After 3 years I finally have a nice looking pair of glasses which I can actually see out of perfectly! Dr Julie was wonderful and so was the young lady who fitted my glasses. Thanks so much I will see you all next year. 🤗
