Pinch A Penny Pool, Patio, Spa in Port Richey offers a wide range of pool supplies, including liquid chlorine, tablets, pumps, filters, and more. The store is a neighborhood business that provides expert advice, quality products, and custom service plans to help customers maintain their pools, patios, and spas. Customers appreciate the store's helpful services, such as free pool water testing and personalized chemical recommendations, which help keep pools looking good. However, some reviews mention inconsistent service experiences. One customer shared frustration with communication issues and poor follow-through, noting difficulty in scheduling appointments and getting timely responses. Despite these issues, they acknowledged that once communication improved, the service was smooth, and the staff, especially a team member named Taylor, provided excellent work. Taylor is praised for his responsiveness, honesty, and high work ethics, often going above and beyond to meet customer needs, including installing new pool equipment quickly and offering fair prices. On the other hand, there are negative reviews about pool cleaning services, where customers felt the company did not perform basic tasks like cleaning filters or vacuuming pools. These customers expressed disappointment, especially after personal health challenges, feeling that the service was neglectful and lacked proper attention. Overall, Pinch A Penny in Port Richey is a business with knowledgeable staff and quality products, but customer experiences with service consistency can vary.
