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March 2024 by Tracy Mentzer
This place is awesome! The folks here are always so helpful. We stopped in a few weeks ago to upgrade the husbands phone before our hiking trip to Spain, but forgot to ask about the international calling plans. So we were in the area and popped in and asked what we needed to know to use our phones if we get lost, need to make a reservation and since our hike is six weeks long and over 500 miles we will need to pay bills online while we’re there. The folks at Verizon were awesome! Gave us multiple ideas and helped us find the easiest and most affordable way to take care of business while in Spain.
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February 2024 by Stephen Balogh
if u want to pull ur hair out go there
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January 2024 by Wayne French
Was good place with pleasent employees. Their price was a little high but then again they are top class
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January 2024 by john Hogan
Manager: Andrew, very impressed ( not easy to impress)
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January 2024 by david jones
Always cordial there
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November 2023 by Athena Stimson
I want to thank Reese for going above and beyond for helping me. He was excellent, thank you Reese. The store is clean and everyone is nice. No wait time.
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November 2023 by Ralph Shingler
GmWe had great service from Johnny....nothing was too much trouble for him m!
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October 2023 by Joey Grasso
Amazing staff and they have a manager whose name is Andrew. The guy was amazing off the rails professional efficient and solved our issue which was a we thought was a completely cracked screen on my Motorola 5g UW, however it just turned out to be the screensaver thin piece of plastic thingy on the screen itself and not the gorilla glass. Andrew gave us a website to go ahead and order the screen protector and told us to come in and help put it on no sweat no big deal no charge. This guy deserves a 500 out of 5 in my review. Very grateful and thank you so much.
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October 2023 by Edwin Cantero
They let me use the employee bathroom when I picked my phone up. Much appreciated
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October 2023 by Donna Cocuzza
Staff was very helpful and detentive and fixed my problem immediately
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September 2023 by Joseph Vega
You buy a product because of the features it offers. You expect those features to work properly. What I didn't expect was to purchase a product that failed because I used it according to how it suppose to be used and to be told, sorry about your bad luck.From purchasing my phone and watch there two years ago until now, I've had nothing but issues and lame excuses.Take me off your call list, I won't be back.
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August 2023 by Robert D Gainey
Drove over 20 minutes to the store because they advertise they close at 7pm. Doors locked at 6pm, even with customers inside. Nope apparently they close at 6pm on Fridays. Change the advertised times of operations.
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July 2023 by Joan Giammarino
My sister and I were very pleased how Gary & Scott handled the closing of my deceased brother-in-laws account. They were very sensitive about the situation and made the process smooth. Thank you.
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July 2023 by Linda Paey
Getting Verizon to fix their billing issues is worse then canceling a gym membership! Verizon offered to increase my small business account internet service from 4G to 5 G without any increase in fees, yet a month later my phone bill went up $330 with NO notice. They credited my account only $130 but said I have to physically go to the store for them to do anything more. This corporate store in Port Richey FL is an hour away from my business and it somehow does not have a store phone number or a manager I can call. The business account rep’s phone mailbox has been full for days and Verizon has no means to find out why the store did not return my old modem to the warehouse and why I was charged for two 5 G modems. How does it make sense that my small business is paying to run a 4G and two 5G modems simultaneously??This is a multibillion dollar company that could double your monthly bill without notice, whose business account personnel are incapable of contacting a store, and that store is incapable of keeping track of their modems. AND I have to be the one to run around to fix their mistakes! Beware small businesses, Verizon will scam you!
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April 2023 by newportrickety
I recently purchased a new cellphone from this store. My representative wasScott S. I cannot praise the service I received from him. He did not pressure or rush me, he explained everything thoroughly and honestly. The phone had to be ordered and it came to my home. I went back today and he set it up and explained everything about the phone to me. I have been dealing with this store location for many years and have purchased other cellphones there and the service has always been good, but the service I received from Scott was outstanding. I would highly recommend anyone looking to buy a new cellphone to go to this location. And the manager of this store should commend Scott for his outstanding service!