-
October 2023 by Kar L.
Customer service goes a long way in any industry and the management for this oil exchange on US one in Port St. Lucie Boulevard lacks it immensely. After having an oil change, I started having car trouble less than a week later and my car died. My car was towed to a mechanic who two days later told me what happened. Unfortunately the mechanic at the oil exchange did not close The dipstick firmly and oil spilled out all over my alternator as well as on my belt causing failure of my car to run. After losing a day and a half of work spending $85 to tow my car and $600 to fix it I contacted oil exchange and dropped off the paperwork showing what had to be done. I received a call from management within an hour from dropping paperwork off and her first question to me was what did I want? II explain to her what happened And she told me I did not follow their protocol on what to do therefore, they will not help me with any of the excessive cost that I had to go through because of a workers mistake. Management was rude and unprofessional and lacks customer service. They lack any responsibility for something that they did, which is very disappointing. Recommendation to have your car serviced there- choose wisely. I have been before with no issues but when one happens - how a company handles it speaks volumes. How will they handle it for you?
-
September 2023 by NY GUY
Quick and fair. Was in and out in 15 minutes.
-
August 2023 by Lewis Bennett
My father in law has been going here for a while and he highly recommended it.The staff were really friendly, they didn’t try and just sell us loads of extra services, they were affordable and I was very happy with the service!I would absolutely recommend!
-
August 2023 by Joe Arismendy
The manager was a pro and of course he’ll try to upsell you with the high miles oil and Lucas oil treatment, synthetic etc., but the prices are as high as a dealership, pointed out other things that needed attention, oil change was fast as there were no other customers waiting, overall good people, filled the windshield washer checked tires, I guess if you want a fast oil change ( it was the wife’s day off) this is your place, just beware of the prices as they are high.
-
August 2023 by Mackenzi K.
Literally shut the doors in my face an hour before close. Never tried this place and never will! Seems like a shit box shop anyways. I'll be taking my car right over the bridge to Take 5 Oil Change.
-
July 2023 by Maria Fahrion
Excellent and super fast service.
-
June 2023 by Jack R.
First they wanted me to leave a tip for the oil change that they charged me $102. Then they tried to sell parts that I didn't need
-
June 2023 by Rick Little
Didn't have to wait long, and I NEEDED a High-Mileage Synthetic Blend oil change - AND I ALSO brought a bottle of Lucas Stop Oil Leak, which they also sell there. Very friendly and helpful staff – HOWEVER, PRICES $$$ are too high – paid $35 more than regular place I go, for the exact same service, BUT I NEEDED to get oil changed quickly. Overall, happy and accept that I paid more for the convenience/quick oil change.
-
May 2023 by Michelle Jurisko
Amazing service very courteous comes and asks you about other services before doing them makes great suggestions, quality care for vehicles, and all-around the best service I have found
-
April 2023 by s sineg
The store supervisor seemed professional enough. Oil change was completed in good time. I even gave them a decent tip for services rendered. But they left behind an ugly yellowish stain on my driver's seat. Aren't you supposed to use paper liners when going in and out of customers' cars? Fortunately, i got the stain out. They also didn't provide complimentary coffee. Please do better.
-
April 2023 by Courtney Schultz
I went in for a standard oil change. They pulled out my filters for recommendations. They did NOT use the oil that I usually use in my car. Now my air conditioner is making a funny noise. Yes they put it in backwards. Also they never reset my oil change message on my dash. I choose this place because I did not have time to go to my regular place. I will definitely make the time next time. They also said they couldn't rotate my tires because they're my lug nuts were striped. They couldn't rotate them because they didn't use the key for them. They really just don't know what they're doing.Services: Oil change
-
March 2023 by paulla denas
What a bunch of liers and crooks. Went to get an oil change. They wanted to know if I wanted this done and that done. I said only oil change ?. Well since I did not agree with their wants. Hmmmn, they did not add fluids like they’re supposed to when you get an oil change/ filters were not replaced and no fluids put in.I watched them carefully. Never again, they lost another customer ??? no stars from me.
-
March 2023 by Sandi C.
Sinae was the receptionist to answer the phone works inside the office and outside helping the customers make sure all the info is correct. She could not be more funny, helpful, and accommodating., I am new to PSL , & she ever was patient enough with me for directions , Sean was the young man whom did my oil change , checked all the stuff that goes with it, Also another young man did my pressure in my tires so all in all, it's a great place you can sit in your car the whole time! It does get busy , so just have patience ,I will definitely be back, will be telling my new neighbor's to come here ! Great place
-
August 2022 by Joel Ashley
Oil change was fast but soon as I declined extra services everyone was rude so I won't be back.
-
July 2022 by George Perez
They to expensive I call for a price they told me $ 104 and I left with $ 225.00 professional people they charge to much little extras thing that you need. One example the cabin filter they charge $ 45.00 I founded it for $ 18.00 be aware