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February 2024 by Lori P.
Day 3 of having a weed infused car that enterprise corporate will do nothing about and the local office manager won't return calls to replace the car.
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December 2023 by Rachel Rivera
Recently rented a car for almost 2 weeks. Samantha was absolutely so sweet and all smiles! Great customer service! Very speedy with waiting on the car and then return! Thank you Samantha!
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November 2023 by Derek B.
not this location just in general this is a horribly ran company. its been over a year since i settled my account balance with HR down to $0. I am still on a "do not rent list" for lack of notes taken by reps and HR in settlement of balance. still believing I will pay an amount that was zeroed out. a year with no call backs after three were scheduled.over a year of no progress at all. a year of being told I owe them money when I do not. each time I call I am told will hear back within two weeks. a year later I'm still on the list. all started with 3...3 vehicles having issues back to back in a month time span. HORRIBLE company. no wonder this company has less than two stars. this is not an employee issue. this is a company issue that will never be solved. they will not get a cent from me on this unlawful parade they lead with trash for vehicles With a side of unaccountability.
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November 2023 by James Peniston
Horrible experience with safety and mechanical issues with rental vehicles at this location & does NOT like issuing refunds for garbage rentals. They'll credit you, but the moment you leave a negative review once you return vehicle, they'll charge your card & take credit back from you. Just ask Samantha, store manager. RENT FROM AN AIRPORT LOCATION!!! If you have problems, they'll help you more than your local store ever will. ??
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November 2023 by Gary Flanz
Excellent service , amazing in this day and age to get great service, vehicle was ready in no time, they were spot on, great to see great service
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October 2023 by Melissa Rose
Got my baby there. I love my 2021 spark and they made it so easy for a first time car buyer. ??
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September 2023 by terrance moore
I had a great experience at the Enterprise location on US1 in Port St. Lucie Florida. Samantha Leppig was the rep that helped me. She was phenomenal. Great customer service and my whole experience great.
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September 2023 by Kim R
Great customer service. Very clean vehicle. Highly recommend this location. Convenient location in PSL with exceptional service before, during and after rental.
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July 2023 by Greg P.
Just want to say the manager Samantha was outstanding went out of her way to accommodate me as I'm disabled it is by far one of the better enterprise us1 in Port St. Lucie she even called me several times to make sure everything was OK !!! She should be the example of what customer service should be with Enterprise I will rent again from her the whole process was great even the pickup and drop off by nick the employee was great wish I could give more stars so once again thank you very very much for your outstanding service !!! Sincerely Gregory p
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July 2023 by Richard
The lady at the counter was nice and resolved my issue quickly. Pricing was reasonable. Fast check in and check out (filled out forms night before, dropped off key).
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July 2023 by Richard Miller
The lady at the counter was nice and resolved my issue quickly. Pricing was reasonable. Fast check in and check out (filled out forms night before, dropped off key).
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June 2023 by Rudiyer A.
good morning and afternoon, 1) whenever I rent a car I never pick up the one I choose, they always give me a lower one than the one I rent, if you don't have the one the costumer has, you can give me a better one than the one I chose, but not lower, I rent a Volkswagen jjeta, and they give me a toyota corolla, an inferior car, for a year I miss it, I rent a ford 150, and they wanted to give me a dodge that was the same, and the last thing I rent is a nissan rogue, which has capacity for 5 people and 4 suitcases and they wanted to give me a nissan kik which is a small suv and it doesn't have a trunk for 4 suitcases, they told me to wait an hour and nothing I had to hurt myself and use not even my own suv an Equinox that has the same space as the rogue, they didn't even apologize They don't even send me an apology message, very good business attitude, very unfortunate.......6/24/2003 . unfortune store is in bayshore ;.... (Address: 1290 SW Bayshore Blvd, Port St. Lucie, FL 34983),..I have been renting with Enterprise for a year and a half and I have had no luck, not to mention the attitude of the customer service (bad)...!!!!!
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May 2023 by James P.
We reserved a Large Premium SUV. When we got there, they didn't have a car for us. They were able to find a regular size expedition, which was not big enough for what I really needed but I had no choice to to take it. The expedition was beat up and exceptionally dirty inside and out. I couldn't even put my family in it I spent 50$ to get it cleaned and then touch it up myself. Dirty and mud everywhere. Crumbs. Wrappers. Spilled substances everywhere un cleaned and to top it all off we had to listen to a squealing belt or pulley for 3 straight days. Horrible. My only options were to swap it out (but they had nothing available) or take it on my own time to repair shop and wait for it to be fixed absolutely horrible
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April 2023 by Briteny Williams
Herbert and Kenny had very great customer service. I was very satisfied with the service I received picking up and dropping off my rental. I needed the drop off service but I didn’t notify them in advance (SORRY) but they still was able to accommodate me last minute and make sure me and my baby made it home safely. THANK YOU
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March 2023 by Bosslady Key
I DO NOT RECOMMEND EVER RENTING A CAR FROM THIS LOCATION. The people that work here are scam artists. They don’t honor the your online reservation price quote. When you deny the insurance they add it to your rental anyway. When it’s time to return the car if you are late they harass you by blowing up your phone with calls and texts threatening to call the police and to have the car towed. This is very unethical and a total shame to the enterprise brand. SAVE YOURSELF AND YOUR WALLET DO NOT I REPEAT DO NOT ABSOLUTELY DO NOT RENT A CAR FROM THESE PEOPLE UNLESS YOU WANT TO BE SCAMMED
