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June 2025 by Gina Sanchez-Reamsnyder
Cleanest goodwill I have ever visited. The bathroom very clean and the store doesn’t stink like most others. Cleanliness is always a plus in my book.
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December 2024 by Family Room
Donated a television in the drive thru. The whole process took seconds 👌 thanks yall, keep up the good work!
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October 2024 by Evert Coto
My friend and I went and popped some tags and when I was checking out my friend and i were talking. come to find out the dress i bought was 24.99
Good grief Goodwill have you lost your mind!!!! I tried to return it but they don’t take returns so yea 25$ for a dress. that’s disgusting!!! I don’t know anyone going to Goodwill willing to pay $25 for a joe blow dress w pockets. It was nothing fancy just something to wear around the house.
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July 2024 by Jenny Spears
Insane their prices are way high avoid here go to a place that donation go to animals
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July 2024 by Nicole Mary
Insane their prices are way high avoid here go to a place that donation go to animals
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July 2024 by yadira viloria
Now is more expensive that other stores , they sale garbage , because the employee or manager, keep good things , so never again ? no ? ????? disgusting ?
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July 2024 by Juanita Peterson
Very Helpful
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June 2024 by Kendra Adams
It has a variety of different clothes nice ones a lot of games versus shoes
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April 2024 by K. L.
Friendly staff but store didn't have much.
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October 2023 by Alyssa D.
This is a decent size and you can occasionally find some cool stuff but don't even bother trying to shop for clothing. Everything goes by color and not size so you'll spend hours just looking at things that won't end up being your size. It's the most chaotic organizing system I've ever seen. There's not even size labels on the hangers so you know if you're wasting your time.
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October 2023 by Mz Communication
Apparently they will sell the item you purchased after 2 days. I was told by a cashier that I had two days to pick up an item that was purchased and if I could not pick up to call and extend my time. Well, that was not happening. The manager on duty got an attitude with me and said it was their policy to put the item back on the floor after the 2 day window for pickup. However I was not told that when purchasing nor was it on any paperwork that I was given.I was able to get my item, but it was raining.*BUYER BEWARE*
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September 2023 by Kayla
Apparently they will sell the item you purchased after 2 days. I was told by a cashier that I had two days to pick up an item that was purchased and if I could not pick up to call and extend my time. Well, that was not happening. The manager on duty got an attitude with me and said it was their policy to put the item back on the floor after the 2 day window for pickup. However I was not told that when purchasing nor was it on any paperwork that I was given.I was able to get my item, but it was raining.*BUYER BEWARE*
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August 2023 by mie coe
Excellent place to donate your unneeded/unwanted and excess stuff. Also, while you’re here, if you have time, you could check out what they have
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August 2023 by Charlie Crawford
Good experience
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June 2023 by Eric Simmons
I recently visited the Goodwill store in Saint Lucie West, intending to have a pleasant shopping experience and support a charitable organization. However, my encounter with an employee named Shawanda left me utterly shocked and appalled. I feel compelled to share my disappointing experience, hoping that necessary actions will be taken to address this issue.Arriving at 5:49pm, just before the store's posted closing time of 6:00pm, my sister and I entered the premises. To our dismay, we were greeted with an unwelcoming and rude shout from Shawanda, who sternly informed us that we needed to have our items and be in line by 6:00pm or we would not be served. This aggressive tone was entirely uncalled for, considering that we had been visiting several other goodwill stores throughout the day, where we were met with courteous and friendly staff.We firmly believe that customers should be greeted warmly, regardless of the time they enter the store, especially when the posted hours clearly state that the establishment remains open until 6:00pm. It was disheartening to encounter such an unwelcoming environment after having positive experiences elsewhere.Rather than addressing our concerns with professionalism, Shawanda continued to harass my sister when she expressed her disapproval of the employee's behavior. She even had the audacity to mention that she didn't have to let us in the store in the first place. Such derogatory comments and lack of respect towards customers are simply unacceptable.It is disappointing to witness an employee representing Goodwill displaying such blatant disregard for customer service and professionalism. In any other establishment, this behavior would be considered grounds for immediate termination. Shawanda's statement, "I will take the write up because I know I am right," only added to the disrespect we endured during our brief visit.As someone who believes in supporting charitable organizations, I cannot stress enough the importance of treating customers with respect and courtesy. It is crucial for Goodwill to address this issue promptly and take the necessary steps to ensure that incidents like these do not occur in the future. Employees should be held to a high standard of professionalism, as they are the face of the organization and directly influence customers' perception and willingness to support it.Based on my experience, I strongly advise potential customers to exercise caution when considering this particular Goodwill store in Saint Lucie West. Until appropriate action is taken regarding the behavior of Shawanda and the overall improvement of customer service, I regretfully recommend avoiding this location.It is my sincere hope that Goodwill management takes this feedback seriously and implements the necessary measures to rectify the situation. Customers deserve to be treated with dignity and respect, regardless of the circumstances.
