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March 2024 by traci price
Nice & easy
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February 2024 by Aarif Dahod
Patrick is a professional...thanks
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October 2023 by James Spinetta
Horrible service!ConfirmReservation and then when we get there they tell us they have no cars available. But they do have cars in their lot. When I ask about those vehicles they tell me they’re reserved. Well I had a reservation too! Absolute discrimination. Never will weDo business with this company again.
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September 2023 by Nadia R
They don’t go over charges and details in depth on what you’re paying for.You’re definitely in for a surprise with the final charges.Just “this is what your credit card will be authorized for” and a failed attempt to highlight figures you have no clue about.They introduce their insurance as “packages” on a laminated piece of paper and ask which one you would like. They don’t have no such thing as package, just daily fees. Of course they don’t take accountability for what they communicated to you and what you took from the conversation.The representative helping me with my return had an attitude and did the whole huffs and puffs. Paying clientele’s keep the company going. I’m not supportive of anyone who feels its okay to raise their voice at me and deflect from helping by saying they DON’T what their “other coworker” would have told me.I’m not sure if the individual helping me doesn’t like their job or don’t want to be there.
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August 2023 by Raymond Lovria
I showed the agent how much gas was in the car he took a picture it was below 3/4 when I retuned it I filled it above 3/4 they charged me on my bill to fill the car $24.70 I sent them a copy of my receipt totally ignored now I get a charge for toll road which I stayed off of for $1.32 plus $9.99 convenience fee this is how they treat their customers never again
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April 2023 by Cory B
Rented a car here for a few days for a trip out of town.I reserved a Tesla Model 3, and in the days prior I got helpful emails from Hertz about operation and charging of the vehicle, and for those who have never driven a Tesla or all electric vehicle the information could be very helpful.The car was clean in and out, the pick up process was quick and easy, and the employees were very friendly. Once I got on the road I realized I forgot my personal Sunpass, I called this office and the employee added the toll program on for me with no hassle.I had a great experience here with no issues. My only complaint would be about Hertz’s policy on returning electric vehicles, the charge percentage needs to be at or above what you picked it up at or there is a a $30+ charge. So just make sure you get over that percentage a point or two before returning. Hopefully they update the verbiage in the future to be within a percent range.
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February 2023 by Jennifer Shifflett
Rented a car from West Palm International Airport. The lady at the desk really helped me out of a situation. And she was very kind. Very easy to take to drop off.
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November 2022 by Brandon Martabano
Rent vehicles here regularly for personal and work trips. The staff is very friendly and helpful. The vehicles consistently are well cared for and ready when expected. The staff is also going above and beyond here.
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October 2022 by Irving Cruz
Your company is a great asset to the people you help ? us with a great price when times are very hard thank you for your services ?
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October 2022 by Caleb Roegiers
Needed a car asap. Provided up to date information and got me out the door in less than 10 minutes and I paid less than originally quoted
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September 2022 by Rizen Aries
Precise, courteous, and a good company. I work in this area for this company. I have worked at all Treasure Coast branches and all hardcore workers. The way it should be.
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June 2022 by Sherry A
Horrible return policy!! Horrible attitude in speaking to people about it too and they are liars! Seems like they took the car for a spin for an extra and charged me for it!
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May 2022 by Robert Miranda
Incompetent people with faulty cars. Horrific customer service, non existent communication and employees that could care less if a client returns.
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April 2022 by Jim C.
We had a rental from the airport in Orlando that was having a problem. Horace took great care of us and swapped out the car as soon as another came available. Professional friendly service, that is what it is all about. Thanks so much!
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January 2022 by Robbie Powell (Tribal Dude)
This rental office has the most amazing staff who go above and beyond for their clients. I rent vehicles often and rarely do I ever get treated with such kindness, efficiency and customer centric philosophy. Deandre was the manager who took care of my account and she excelled at ever aspect of my rental experience. Because of Deandra and the amazing customer service I experienced at this location my company and I will only be using Hertz from now on. Thank You, again to everyone at the Port St. Lucie Hertz on Courtyard Blvd you should be a training store to assure all Hertz locations are run with such care and efficiency.
