-
February 2024 by Natalie Johns
After going through reviews and googling different companies, I came across the Pipe Surgeons. The office was very helpful with getting to my concerns very promptly. Junior and Josh came to my house and assessed my clog situation. They were able to clear it for me. The gentleman were very honest in their findings and recommendations. Very pleased and I highly recommend the Pipe Surgeons and especially this team. Thank you.
-
February 2024 by Deana Bolley
I recently had an issue with my toilets bubbling then causing my kitchen sink to start having some bubbling/drain issues. Had 2 gentleman from this company come out, Junior and Josh & both were phenomenal. Very quick to respond to my concerns, extremely informative, professional & kept my yard as clean as it was when they arrived. Cleared my issues & also informed me of my septic needing to be pumped and even recommended a company to do so for me. Highly impressed with them & will ALWAYS call them for any future issues I may possibly have. Great team they have! You will not be disappointed to say the least! Thank you again guys!!!
-
January 2024 by Hope Deakins
Thank you Jared Yonts & Corey for being very professional in handling my elderly mothers water leak today, they were quick on resolving her issue during this winter blast.
-
January 2024 by Brooke Martisse
Thank you, Pipe Surgeons! Starting the new year with a plumbing scope and some (relatively) good news. Two friendly, professional gentlemen came out and performed the scope, provided pictures while onsite and walked me through the process with care and diligence. They explained the background of the company, the technology they use to address plumbing issues, and even showed me a peice of the epoxy liner they use in pipe relinings. I'm a firm believer in "non-invasive" procedures, and they seem to have a real handle on the newest, less invasive options to addressing old pipes here in Florida. Thanks again Pipe Surgeons! Will be recommending your services to my condo board in WPB in the near future.
-
January 2024 by Lucia Darr
12/26/23 the clean-out to sewer pipe backed up, causing sewerage to backup inside our condo. Our condo HOA reached out to Pipe Surgeons and Junior and Josh were quick to respond. They assessed the situation, determined the root cause and explained steps needed to resolve the issue. They were able to flush the clean-out and took images to see if there was further action needed. The images showed roots inside the pipe and where within the line they were located. They were able to remove the roots and with imaging saw that the pipe had a gap at a seam which was why the roots were able to get inside the pipe and block it. Within hours we were able to use the water in the condo without any backup concerns. They are now taking the lead reaching out to our HOA to schedule the repair work needed to seal the gap in the pipe. Both Junior and Josh were professional and made an unpleasant situation tolerable by explaining each step taken and why. A trusted company that I highly recommend.
-
November 2023 by Robyn Baron
Josh and Junior were extremely courteous, professional, knowledgeable and extremely clean. I highly recommend the Pipe Surgeons. They have state of the art equipment and great people. My experience was nothing short of excellent!
-
August 2023 by Sarah Anne B.
This is my very HONEST and STRESSFUL experience pipe surgeons. on 3/18/22 was for my camera inspection paid $989.00. On 4/4/22 was for jack hammering my floors and replacing part of the main sewer pipe under the house, which they said was the problem for my flood, I paid 6,500.00. During this time I was living outside of the home due to mold and water mitigation and having an unlivable situation for my family. After receiving a clean bill of health from pipe surgeons I started rebuilding my home back with my own money since my insurance did not cover plumbing back ups. After installation of my floors, drywall, paint, new doors, cabinets, counters and new area rugs, we were finally able to move back into our home. After living in the home about 6 weeks 2 more floods occurred from same location so I called pipe surgeon and On 11/11/22 paid $129.00, they came out and saw back up yet again which is what was supposed to have been fixed months prior by pipe surgeons. Plumber said they couldn't see because of the blockage so recommended jetting the pipes. The next day my home flooded so badly that I had to remove my newly installed floors and start drying everything immediately. I needed to call another plumber to unclog it because it was a Saturday, I called Freedom air and plumbing on 11/12/22 $468.87. I then received an estimate for the pipe jetting from pipe surgeons but was told over the phone by the owner that if in fact the job was not fixed that I would not owe them anything because of they're pipe surgeons promise. While the owner's plumber was at my house, he mentioned that the original plumber who did the job with pipe surgeons on 4/4 had been fired. Could that have anything to do with why my plumbing wasn't replaced correctly? The last invoice I received from pipe surgeons which was not expected was a whopping $2,200.00. I did not sign this estimate! This was supposed to be a jetting service that was not needed per pipe surgeons, after I had hired the other company to unclog my pipe on 11/12. I was unaware of this particular service, I was not home and was unaware that I was being charged. I have already paid for a camera inspection with the 1st invoice and was being charged again. But let me be clear, this bill came after I spoke with the owner who said he was going to get more information from his guys since he had no idea what my situation was about. He said I just needed to jet the pipes even though we established my pipes were good so I didn't have jetting done. He was rude and very disrespectful to me especially after having me on hold for 30 minutes and wouldn't listen to what I was telling him. He never intended on calling me back, instead he sent me the invoice that was clearly out of spite. I have made several attempts to get a hold of the owner for a solution to my plumbing issue but I have never received a response. I gave him every opportunity which was approximately 6 months to correct his mistakes and never heard another word. I have pictures of my home rebuilt after the initial flood and then having to rip out my brand new $12,000.00 floors. I was living in my home without the ability to do laundry for over a year until I had Drain mechanics come out and diagnose and fix the issue. Invoice reads that the belly was still present. Almost $9000 is what it cost me to fix what pipe surgeons failed to fix. I can't afford to redo everything again, I am a widowed mother of a Veteran with three young kids and have no idea what I am going to do. The included images of the smaller newly cemented floor were pipe surgeons and the one larger hole with dirt over it is the latest picture from drain mechanics. Included pictures of before and after rebuild so you can see how much time, effort and money was spent before it was all destroyed again. This is my HONEST AND TRUE statement of what occured from this company.
-
June 2023 by kate leal
We just moved here from AZ and within 3weeks had major bathroom issues. Don the owner was kind and very understanding of my feelingsof being overwhelmed(we just moved AND now this). He arranged to have a crew come out to camera our pipes to find out exactly what the problem is. They were professional, on-time and provided a comprehensive report. My experience was nothing but positive and I would recommend them if you have plumbing problems.
-
June 2023 by Mike Gemm
One of the drivers for this company almost ran me off the road. I guess he saw me waving my arms and when I pulled up next to him he tried to make me pull over so he could beat me up.....in his company work vehicle.
-
March 2023 by Dianna Roberts
We had palm roots growing in our sewer pipe, which had resulted in several backups that we had to pay to have cleared before calling Pipe Surgeons. I found Pipe Surgeons on the internet and notified them. This company did an excellent job. They are professional and friendly, from the owner to the office staff to the plumbers that did the work. They put the camera and locater down in the pipe and found the problem and they got our sewer pipe fixed in one day. They cleaned up very well during and after the job. Junior and his helper were very polite and they were very helpful and answered all our questions and we had a lot. LOL. The people at Pipe Surgeons really know their stuff. Thanks to Pipe Surgeons for helping us. Job well done! I would highly recommend this company to anyone.Service: Sewer repair
-
February 2023 by Sue Pitman
I recently used Pipe Surgeons for cleaning my homes cast iron pipes and then pipe lining some cracks. I must say I was impressed by the level of professionalism and expertise displayed by the team.The cleaning and lining was completed efficiently and their team took all necessary precautions to keep my home clean and safe.The staff was friendly, helpful and kept me updated throughout the process. I would highly recommend this company to anyone in need of drain services. They are true professionals and deliver excellent results.Services: Sewer repair
-
February 2023 by Kristin Miller
If you live in St Lucie County and this company rerouted a pipe by ADDING a new pipe to an existing pipe line, YOU NEED A PERMIT. We had 3 city officials confirm this. Yet, I had to get firm with the owner (who then proceeded to use scare tactics on me) and request one.They did the job and the workers were polite and professional (only reason I’m giving two stars), definitely over priced by $1000, but they were the only people available to come out. Won’t use again considering we ended up having more damage inside our house because the soonest they could come back out to fix the pipe was 3 days after a leak was “detected.”Also, when they came out to do the initial leak detection they left not evening knowing which pipe had a leak. (Maybe I don’t understand what a leak detection is but I was under the assumption it would tell you which pipe, maybe I’m wrong.) So we paid almost $400 for someone to tell us we had a leak even though we already knew that.
-
January 2023 by Warren Sonne
?Services: Plumbing pipe repair
-
November 2022 by K Fortes
Plumber was kind and answered all my questions.
-
October 2022 by David Reid
The technician was a 100% professional from start to finish Very helpful and knowledgeable Would recommend this company to everybodyServices: Drain cleaning
